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A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Children during IT class at Ecole Primaire Nyaruyenzi in Mageragere Sector, Nyarugenge District on January 31, 2020. File

Mandated corporate innovation: A path to igniting Rwanda’s innovation momentum

Friday, October 10, 2025
A newly inaugurated model Early Childhood Development (ECD) and Family Centre in Masaka Sector, Kicukiro District, on Thursday, October 9. Courtesy
Education

PHOTOS: Imbuto Foundation, partners inaugurate ECD and family centre in Masaka

Thursday, October 09, 2025
Yarub Qudah, Jordan’s minister of industry (Left) and Jane Arakwiye, Rwanda’s minister of environment after signing one of the agreements. Photo by RDB media.
Economy

Rwanda, Jordan sign agreements on trade, investment

Thursday, October 09, 2025
President Kagame speaks at the Global Gateway Forum in Brussels, Belgium, on Thursday, October 9. Photo by Urugwiro Village.
International

Kagame to world leaders: Partnership with Africa must share risk and reward

Thursday, October 09, 2025
The New Times
Music

DJs Senshi, Infinity join Strictly Soul line-up as R&B night returns to Kigali

Thursday, October 09, 2025
Rwanda's High Commissioner to Kenya, Ernest Rwamucyo during the Foreign Affairs Ministers from COMESA member states in Nairobi, on Wednesday, October 9. 2
Africa

DR Congo, Sudan in spotlight as COMESA Foreign Affairs Ministers meet in Nairobi

Thursday, October 09, 2025
Fatuma Ndangiza, an EALA MP from Rwanda
Health

Rwandan MP leads bid for universal healthcare in East Africa

Thursday, October 09, 2025
Officials during introduction of ISO 17298 Biodiversity for Organizations Guidelines and Requirements during the International Organization for Standardization (ISO) Annual Meeting 2025 in Kigali. Craish BAHIZI
Editorial

Standards are the missing link for small businesses

Thursday, October 09, 2025
Representatives of the pioneering entities pose for a group photo with senior officials at the event on Wednesday, October 8. All photos by Craish Bahizi
Rwanda

The New Times awarded Gold Gender Equality Certification by standards body

Thursday, October 09, 2025
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Women

How Umurerwa is helping women reclaim bodies, minds

Thursday, October 09, 2025