Customer-Experience

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Search Results for "Customer-Experience" (1153 articles)
The New Times

[SPONSORED] BPR wins customer care award as expo ends, pledges to promote ICT

Wednesday, August 17, 2016
Service sector has been urged to adopt data usage in monitoring customer satisfaction. / File.

Service sector to adopt data to improve customer care

Monday, August 15, 2016
By standers watch as a vehicle burns. Insurance uptake is still low in the region, and in Rwanda, in particular. (File photo)
Business

Insurers must leverage customer care, ICTs to drive sector growth

Monday, August 08, 2016
Government officials and other guests at the World Economic Forum in Kigali. MICE is a big growth driver. )Timothy Kisambira)
Business

Understanding local hospitality industry challenges, opportunities

Monday, August 08, 2016
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Business

ISON BPO takes over MTN Rwanda call centres

Sunday, July 31, 2016
The New Times

New BPR mobile app to ease service delivery

Friday, July 29, 2016
Police fire bridgade prepare to put out a fire at Luxury Hotel in Kimironko last year. / Nadage Imbabazi.
Business

Old challenges continue to weigh down local insurance industry

Monday, July 25, 2016
Shoppers at a city supermarket. Businesses of the future value customers and appreciate their contribution to the enterprise. (Courtesy)
Business

What happened to notion of customer being king?

Tuesday, July 19, 2016
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Qatar Airways wins world's Business Class award

Friday, July 15, 2016
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Supporting up-skilling, employability and national development

Monday, July 04, 2016
Kate Bashabe. (Julius Bizimungu)
People

Self-motivation will push you to achieve your dream - Kate Bashabe

Wednesday, June 22, 2016
Some hotel workers during a session in customer care during the Na Yombi drive organised by Rwanda Development Board in 2014. The skills offered by local hospitality and hotel management training institutions have come under scrutiny. (File)
Business

Why we need to examine quality of local hospitality training institutions

Monday, June 13, 2016