Customer-care

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-care" (1470 articles)
A waiter serving a customer at Portofino Hotel in Nyarutarama in Kigali. File

Can we talk about customer care? Or Is it ‘Iby'Abanyarwanda’?

Friday, October 11, 2024
Workers on duty at Kitabi Tea Factory in Nyamagabe District. Tea is one of Rwanda’s top agricultural exports. Photo by Craish Bahizi
Economy

Nine priority sectors for new industrial policy in Rwanda

Monday, August 26, 2024
Milima WH605 is a hybrid maize seed variety from Western Seed Company
Agriculture

Western Seed’s transformative impact on Rwanda’s agricultural sector

Thursday, July 04, 2024
Officials touring a state-of-the-art healthcare facility following the successful launch of the partnership.
Featured

PRESS RELEASE: Lancet Laboratories Rwanda, AIM LifeCare Multi-Specialty Clinic in joint effort to enhance diagnostic services in Kigali

Friday, June 28, 2024
Fidelia Uwizakiza (c) with her co-worker (L) and Edwige Musabe the Executive Secretary of RDSO
Health

Fidelia Uwizakiza’s inspiring journey with Down syndrome

Wednesday, June 26, 2024
The only independent parliamentary candidate, Janvier Nsengiyumva, kicked off his parliamentary campaign in Muhanga district, on June 22. Courtesy
Elections

Who is Janvier Nsengiyumva, the sole independent parliamentary candidate?

Sunday, June 23, 2024
Mechanician Aloisea Benimana did not have a chance to get formal education, or any vocation training at an early age
Women

Getting bolder: More Rwandan women are taking on male-dominated jobs but gaps remain

Monday, June 17, 2024
Equity Bank Rwanda officials open a new branch in Kabuga, Kicukiro District on Friday, May 31. All photos by Emmanuel Dushimimana
Featured

FEATURED: Equity Bank opens new branch in Kabuga

Saturday, June 01, 2024
Doctors conduct a screening exam at Legacy Clinic in Kigali. File

AI in revolutionizing the health sector and why you should jump on board

Thursday, May 09, 2024
A young man getting free surgery at Kibogora Hospital in Nyamasheke District. At Kibogora Hospital in Nyamasheke District and Kinazi Hospital in Ruhango District, approximately 500 patients were treated each day, relieving many people within the rural communities of healthcare costs. Photo: Courtesy of RDF
Health

PHOTOS: Rwandan military medics give free treatment to over 32,000 patients in rural areas

Friday, May 03, 2024
Rwanda's Meetings, Incentives, Conferences, and Events (MICE) industry recorded $95 million in revenue in 2023, representing a 48 per cent increase from 2022. Photo by Dan Gatsinzi
Editorial

Rwanda’s MICE tourism is growing, we should harness it

Friday, April 19, 2024
(R-L): Kigali City Mayor Samuel Dusengiyumva, Jimmy Gasore, the Minister of Infrastructure and Minister of Finance Uzziel Ndagijimana. Minister Gasore revealed that the decision to liberalise the sector is aimed to enhance service quality. Photo: Emmanuel Dushimimana
Infrastructure

Liberalization of public transport set to increase competition

Thursday, March 14, 2024