Customer-service

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Search Results for "Customer-service" (2494 articles)
Students who do Dual Apprenticeship System in the Microfinance Sector is a multi-stakeholder effort, implemented in a close partnership between the Coordinating Institutions Rwanda.

FEATURED: New apprenticeship system to boost microfinance sector

Sunday, August 23, 2020
MTN staff during their daily activities at the headquarters in Kigali. / Olivier Mugwiza.
Business

Nuts and Bolts: How telcos monetise data assets

Tuesday, August 11, 2020
MTN Chief Executive Mitwa Kaemba Ngu2019ambi during the interview on July 30.

VIDEO: We are investing in the network to ensure great customer experience– MTN Rwanda CEO

Sunday, August 09, 2020
Refugees during their commercial activities in Mahama refugee camp in Kirehe.

[FEATURED]: AFR: Championing refugees financial inclusion in Rwanda

Tuesday, June 30, 2020
The New Times
Weekender

An essential guide to online shopping

Thursday, June 25, 2020
The New Times

RSB urges manufacturers to use standardisation services to ensure quality of facemasks and sanitizers

Friday, June 05, 2020
The New Times

Managing customer experience during Covid-19:Responding to customer needs,adapting to new normal (Part 2)

Monday, June 01, 2020
Passengers in a departure lounge at Kigali International Airport on June 18, 2019. / File
Rwanda

Kigali International Airport expansion underway

Saturday, May 23, 2020
The New Times

COVID-19 has sped up the transition to a cashless society: How ready are the banks?

Tuesday, May 19, 2020
The food delivery business is further undergoing innovation as players find avenues to reduce delivery time and clientsu2019 convenience. / Net photo.
Business

Trends shaping food delivery business; city café partners with tech startup

Monday, May 18, 2020
Amit Chawla, Airtel Rwanda Managing Director (centre), speaks at the launch of My Airtel App, the telcou2019s online self-service mobile application in Kigali on Monday, May 11. / Photo: Courtesy.
Rwanda

Airtel launches one-stop digital platform to offer self-care services

Tuesday, May 12, 2020
The New Times

What service experience response is your customer looking for in the pandemic period? (part 1)

Tuesday, May 12, 2020