customer-experience

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "customer-experience" (1143 articles)
MTN Rwanda Chief Executive Officer Monzer Ali and other officials at the launch of the campaign, branded Tunga Taci na MTN, launched on Tuesday, August 19, at MTN headquarters. Titus Manzi
Featured

MTN Rwanda, Yellow launch smartphone financing scheme ‘Tunga Taci na MTN’

Wednesday, August 20, 2025
Delegates follow a presentation during the 2025 Microfinance Winter School for CEOs of Microfinance Institutions in Zimbabwe and Rwanda in Kigali on August 19. Courtesy
Technology

Why lenders need to adopt AI-powered credit scoring, blockchain tech

Tuesday, August 19, 2025
Godfrey Kabera, Minister of State for National Treasury in the Ministry of Finance and Economic Planning delivers his remarks during the event.
Finance

Rwanda, Zimbabwe join forces to unlock microfinance growth

Monday, August 18, 2025
Serge Atikossie, the newly appointed Bank of Africa Managing Director exchanges document with outgoing MD Vincent Istasse during the handover ceremony on Thursday,August 14. Craish BAHIZI
Featured

Press release: Bank of Africa – Rwanda appoints new managing director to spearhead growth, innovation

Monday, August 18, 2025
Bank of Kigali (BK) has set up a fully functional branch at this year’s Rwanda International Trade Fair, taking place at the expo grounds in Gikondo from July 29 to August 17.
Featured

Bank of Kigali sets up full service branch at expo

Sunday, August 10, 2025
NCBA Bank Rwanda officials and senior delegates pose for a group photo during the opening ceremony on Friday, August 8.  NCBA Bank Rwanda is currently present in Kigali with four branches and in other districts of Musanze, Nyagatare, Rubavu, and Kayonza.
Featured

NCBA Bank Rwanda expands footprint to Western Province with new Rubavu branch

Sunday, August 10, 2025
Marketing is not just about visibility, it’s about value.  It’s not just about traffic, it’s about trust. Courtesy

Beyond the funnel: Rethinking marketing impact in a data-driven age

Thursday, August 07, 2025
Driven by a dynamic fintech landscape and increasing digital adoption, banks across the continent are strategically deploying AI. Craish Bahizi

Artificial intelligence: Benefits to the banking sector in Africa

Tuesday, August 05, 2025
KCB Group acquired Banque Populaire du Rwanda and merged it with KCB Bank Rwanda to form the new BPR Bank in April 2022

50 Forward: The story of BPR Bank’s brand transformation

Thursday, July 24, 2025
Lulu.rw is an online classified marketplace based in Rwanda, where users can buy and sell a wide range of items.
Featured

Featured: Buy, sell and connect with Lulu

Tuesday, July 22, 2025
Patience Mutesi, BPR Chief Executive Officer.
Featured

[FEATURED] BPR at 50: New loan products unveiled, commitment to financial inclusion reaffirmed

Monday, July 21, 2025
New WASAC Group Chief Executive Officer Asaph Kabaasha (Courtesy photo).

New WASAC boss sets agenda to end water shortages, boost sanitation

Saturday, July 19, 2025