Service-Excellence

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Search Results for "Service-Excellence" (712 articles)
Officials pose for a group photo with the newly graduated 18 pilots of the sixth cohort from Akagera Aviation Flying School (AAFS).
Education

18 young pilots graduate, share inspiration

Friday, December 19, 2025
Residents undergo the Community-based screening for hypertension and NCDs at Kigali Car Free Day mass sports. File
Health

Inside health initiatives that shaped 2025

Thursday, December 18, 2025
SanlamAllianz Life Insurance Plc officials unveil Ako Kanya product in Kigali on Tuesday, December 16. Photos by Kellya Keza
Featured

SanlamAllianz Life Insurance launches ‘Ako Kanya’ USSD service to enable instant access to savings

Wednesday, December 17, 2025
ULK graduates celebrate during the graduation ceremony in Kigali on December 12. Photos by Emmanuel Dushimimana
Featured

Don’t limit yourselves to seeking jobs, be creators too, ULK graduates told

Sunday, December 14, 2025
A waiter serves a client at Portofino Hotel in Kigali. Photo Sam Ngendahimana

The service gap no one talks about: How can we expect excellence from staff who’ve never experienced it?

Friday, December 12, 2025
Bank of Kigali CEO, Diane Karusisi, poses with staff and graduates for a group photo during the ceremony in Kigali on December 4. All photos by Craish Bahizi.
Featured

BK expands talent pipeline with fourth ELTP and sixth management trainee graduations

Friday, December 05, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
President Paul Kagame speaking at the Inclusive Fintech Forum 2025 on February 27 in Kigali. Photo by Dan Gatsinzi

Is Rwanda ready to become Africa’s FinTech center of gravity?

Monday, December 01, 2025
Etienne Niyodushima, an entrepreneur, speaks with a journalist during an interview in Kigali on November 26. Photos by Olivier Mugwiza.
Business

WATCH: How a young entrepreneur is transforming Kigali’s shoe-care industry

Thursday, November 27, 2025
Christine Nkulikiyinka, the Minister of Public Service and Labour (C), congratulated the awardees at Mövenpick Kigali on Thursday, November 20, 2025. Photos by Kellya Keza.
Featured

Global business services sector grows by 39.7%, over 4,000 jobs created

Friday, November 21, 2025
Participants pose for a group photo at Zipline Centre in Muhanga District. Courtesy
Featured

A dive into Rwanda’s drone-powered vaccine distribution system

Wednesday, November 19, 2025
The Adventist University of Central Africa graduates during the universitty's 31st graduation ceremony in Masoro, Gasabo District on Sunday, November 16. All photos by Emmanuel Dushimimana
Featured

Over 720 AUCA graduates urged to "lead, shape the world"

Monday, November 17, 2025