Customer-service

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Search Results for "Customer-service" (2572 articles)
A view of Musanze City business centre during Tour du Rwanda 2025. The 18th edition of Tour du Rwanda is scheduled for February 22 to March 1, 2026. File
Business

Businesses eye Tour du Rwanda 2026 boom

Saturday, February 21, 2026
Teddy Mpinganzima Mugabo, Chief Executive Officer of the Rwanda Green Fund and Chief Executive Officer of I&M Bank Rwanda, Benjamin Mutimura, during the signing ceremony in Kigali on February 17. Photo by Craish Bahizi
Featured

I&M Bank, Rwanda Green Fund partner to drive agritech SMEs’ growth

Wednesday, February 18, 2026
Ndoli Mitali, the Chief Commercial Officer at Broadband Systems Corporation speaks during an interview in Kigali. Photo by Kellya
Featured

BSC’s Starlink authorisation enhances internet reliability in Rwanda

Tuesday, February 17, 2026
Officials and participants pose for a group photo at the event in Kigali on Friday, February 13. Photos by Kellya Keza
Featured

Agribusiness customers hail BPR’s impact at appreciation event

Friday, February 13, 2026
Group Vivendi Africa (GVA Rwanda), the company behind Canalbox, officially launched Canalbox Business, a new range of fibre-based internet solutions in Kigali on Thursday, February 12. Photos by Craish BAHIZI
Featured

Canalbox rolls out ultra reliable internet to power Rwanda’s digital economy

Friday, February 13, 2026
The new kit, each valued at over Rwf1.45 million, is designed to detect faulty meters, prevent overcharging or undercharging, and strengthen trust in rural water services. Photos by Craish BAHIZI
Featured

Featured: New meter test kits to improve rural water billing, cut losses

Thursday, February 12, 2026
Fred Swaniker, founder and CEO of Sand Technologies.
Technology

Between Fear and Opportunity: How AI is reshaping the workplace

Wednesday, February 11, 2026
A view of Kimironko market.
Business

Kimironko traders seek clarity on rent structure for modern market

Wednesday, February 04, 2026
The National Bank of Rwanda (BNR) has officially suspended the operations of Mobicash Rwanda Ltd for a period of three months. Courtesy
Law

Central bank suspends Mobicash over non-compliance

Thursday, January 29, 2026
People talking in a Kigali café. Marketing has become less about persuasion and more about connection. Photo by Olivier Mugwiza

From noise to meaning: The quiet evolution of modern marketing 

Thursday, January 29, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
Featured

Building trust through customer experience

Wednesday, January 28, 2026
WASAC Group has introduced a new system allowing customers to apply for water services through the IremboGov platform. Courtesy
Rwanda

WASAC moves water connection services online

Tuesday, January 27, 2026