Customer-service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-service" (2492 articles)
Cycling enthusiasts at the awarding ceremony during the conclusion of the 2025 UCI Road World Championship s on Sunday, September 28. Courtesy

The voice of the customer: Your free market research

Tuesday, September 30, 2025
According to the organizers, some fans travelled from all over the world to watch the 2025 UCI Road World Championships in Kigali. Photo by Olivier Mugwiza

Service lessons Rwanda can learn from cycling

Friday, September 26, 2025
Technicians assemble improved cookstoves in Kigali. EAQIP-supported enterprises are creating new jobs and building local skills in clean energy technologies.

Beyond the kitchen: How Rwanda's clean cooking project became a job creation engine

Thursday, September 25, 2025
The New Times
Editorial

After UCI spotlight, Rwanda’s businesses enter their next big race

Tuesday, September 23, 2025
Toyota and Mayfair Insurance Rwanda officials pose for a photo during the signing ceremony in Kigali on September 17.
Featured

Mayfair Insurance Rwanda, Toyota team up to offer built-in coverage

Saturday, September 20, 2025
The championship serves as an excellent platform to promote products that are made in Rwanda.
Cycling

Beyond the race: Turning UCI 2025 into a business boom for Kigali

Saturday, September 20, 2025
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025
Local riders and foreign cyclists train on the routes to be used during the 2025 UCI Road World Championships in Kigali, on Sunday, September 14. Olivier Mugwiza
Business

Kigali traders eye opportunities as UCI nears kick-off

Tuesday, September 16, 2025
Use AI to automate admin but keep trust human.

Automate admin, not trust

Monday, September 15, 2025
The New Times
Featured

Press release: I&M Bank Rwanda clinches double honours at Global Banking and Finance Review Awards 2025

Friday, September 12, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
Zipline technician, Edison Niyomurinzi, explains to a journalist the process of how drones supply blood to hospitals. Rwanda is keen on securing investments for its proposed drone operations centre to host, among others, drone manufacturing and training. / Photo: Sam Ngendahimana
Technology

Inside Rwanda’s bold bet on drones for transport, defence and innovation

Monday, September 08, 2025