Customer-care

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-care" (1470 articles)
A waiter assisting a customer at Portofino Hotel in Kigali.
Editorial

Our hospitality sector must match growth with service excellence

Monday, May 12, 2025
Dr Laurent Ntaganda, Vice Chancellor of the Catholic University of Rwanda and Hannington Namara, Managing Director of Equity Bank sign the agreement in Kigali on March 20. Photos by Keza
Featured

FEATURED: Equity Bank, Catholic University of Rwanda team up to uplift youth, women

Thursday, March 20, 2025
MUA Insurance Rwanda Limited (MUA Rwanda) marked International Women's Day on March 7. Courtesy
Featured

FEATURED: MUA Rwanda celebrates Women's Day with launch of exclusive ‘MUA Femme’ product

Saturday, March 08, 2025
The University Teaching Hospital of Butare (CHUB) is set to introduce a cancer screening and treatment centre. Courtesy
Health

CHUB eyes cancer treatment centre to cut number of hospitalised patients

Tuesday, March 04, 2025
Chance Desire Iradukunda, the founder of Codible Group, a software engineering company during his presentation on the impacr of AI in Rwanda.
Technology

How AI is reshaping customer service in Rwanda

Wednesday, February 12, 2025
Medics were taken during a medical operation at Nyagatare hospital. courtesy
Health

Nyagatare District expands surgical services to enhance healthcare access

Saturday, February 01, 2025
A moto taxi user pays the transport fee via Mobile money in Kigali.
Technology

What should be done to address disruptions in cashless payments?

Thursday, January 30, 2025
Carzone Express Lube and Spare Parts Garage is a Kigali-based go-to for quality service, and a trusted maintenance partner for quality automotive service and maintenance. Craish Bahizi
Featured

Carzone garage: Kigali’s premier autocare hub for hybrid, Korean cars

Thursday, January 16, 2025
The New Times
Editorial

Number of hotel rooms must grow in tandem with better service

Thursday, January 09, 2025
Experts engage in a discussion during the the Africa Trade Development Forum in Kigali on Monday, December 2. Courtesy
Africa

Can artificial intelligence revolutionise customs in Africa?

Friday, December 06, 2024
Adowa Dejean Koren -Lynch, who moved to Rwanda in 2022, during the interview with The New Times. Photos by Willy Mucyo
Business

From the Caribbean to Rwanda: Adowa Koren’s green revolution and the growing Afro-Caribbean connection

Monday, October 14, 2024
Bank of Kigali CEO Diane Karusisi poses for a photo with a customer as Bank of Kigali PLC concluded Customer Service Week on October 11. Courtesy
Featured

BK commits to empower more women, farmers

Sunday, October 13, 2024