Customer-service

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Search Results for "Customer-service" (2573 articles)
Workers on duty at Sugira. Nowadays most employers are looking for special skills other than experience and academic qualifications. Photo: Dan Nsengiyumva.

Want to stay employed? Have these skills

Tuesday, September 06, 2022
Receptionists at Onomo Hotel, Kigali. The hospitality and tourism industry is all about offering customers a memorable experience. Photo: Craish Bahizi.

Five skills that will help you excel in the hospitality and tourism industry

Wednesday, August 31, 2022
The New Times
Aviation

Rwanda to host Aviation Africa summit and exhibition in September

Tuesday, August 30, 2022
Bernard Dzawanda, Senior Transport Economist with COMESA (2nd right), speaks on Day 1 of the three-day workshop on operationalisation of the Single African Air Transport Market, in Kigali on Monday, August 29. The workshop is set to deliberate on findings of a study on training needs analysis in the continental air transport sector. Photo: Dan Nsengiyumva.
Aviation

How protectionism hurts Africa’s aviation industry

Tuesday, August 30, 2022
Yang Tiancai (middle) with his colleagues. / Source: Handout.
Technology

How Pinduoduo, a Chinese e-commerce platform is changing lives of farmers

Thursday, August 25, 2022
Equity Group Managing Director and CEO, Dr. James Mwangi (left) Group Executive Director, Mary Wamae (centre) and Equity Bank Kenya Managing Director, Gerald Warui (right), discuss the 2022 Half Year performance during the Group Investor Briefing.
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Press Release: Equity Group reports first-half performance that reflects business transformation, recovery and resilience

Tuesday, August 23, 2022
Digital communication is a critical pillar for local SMEs to be able to reach out to their customers and promote their brands even globally. Photo: Courtesy.
Business

Why Rwandan SMEs should harness the power of e-Commerce, digital communication

Tuesday, August 23, 2022
The New Times
Energy

Rwanda on course to grow electric mobility market

Thursday, July 28, 2022
The New Times
Featured

I&M Bank launches single regional account and real-time payments platform

Sunday, August 14, 2022
L-R: Head of Financial Technology, Nevellen Mooley Partner Corporate Advisory Angelique Kantengwa, Head of FS, Johannesburg, Kevin Hoff, Financial Services Partner Pierre Jacobs during the panel discussion on Monday 25th July 2022.
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What keeps African bank CEOs awake at night?

Monday, August 01, 2022
Bank of Kigali CEO Diane Karusisi toasts with customers during the launch of the Digital Day in Kigali on July 28. The day is part of the banku2019s efforts to bring more people onboard its various digital services. Craish BAHIZI
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BK launches digital day to encourage more clients to use digital banking

Friday, July 29, 2022
The New Times

Tips for struggling CEOs to fix their customer service

Thursday, July 28, 2022