The-Trainer

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According to the organizers, some fans travelled from all over the world to watch the 2025 UCI Road World Championships in Kigali. Photo by Olivier Mugwiza

Service lessons Rwanda can learn from cycling

Friday, September 26, 2025
Over 100 nations are represented, with global stars participating in the UCI Road World Championships held in Kigali from September 21 to 28, 2025. PHOTO BY CRAISH BAHIZI

UCI 2025 is here! Now let’s show the world Rwanda’s heart

Saturday, September 20, 2025
The New Times
Security

Regional military commanders urged to mentor peacekeepers

Saturday, September 20, 2025
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025
Workers on duty at DIKAM garment factory in Kigali
Business

How Rwandan entrepreneur rose to become one of Africa’s top 10 business heroes

Wednesday, September 17, 2025
Rwanda fitness trainer Michel Ngoboka Hirwa believes training together helps couples build stronger bond-courtesy

Sports lifestyle: How couples can build fitness and love side by side

Tuesday, September 16, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
A table set to host customers at a hotel in Kigali. Sam Ngendahimana

Anticipating guests’ needs: The hallmark of excellent service

Sunday, September 07, 2025
Prime Minister Justin Nsengiyumva and the namers pose for a family photo at Kwita Izina ceremony in Kinigi, Musanze District, on Friday, September 5. Photo by Olivier Mugwiza
Tourism

Kwita Izina: Stories behind this year’s gorilla names

Friday, September 05, 2025
Participants at Kwita Izina ceremony wave Rwandan flags ahead of the main event on Friday, September 5. Courtesy
Tourism

Rwanda names baby gorillas for 20th time

Friday, September 05, 2025
A barista on duty at Marriot Hotel

Five quick wins to improve service in any business

Thursday, September 04, 2025
40 baby mountain gorillas, including 18 born in 2024, will be named during the ceremony traditionally held in Kinigi.
Tourism

Kwita Izina: Who will name baby gorillas this year?

Thursday, September 04, 2025