Customer-care

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Search Results for "Customer-care" (1474 articles)
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025
Norrsken East Africa hub hosts numerous African startups in Kigali. Craish BAHIZI

Inside look: Some tough love-advice for Rwanda’s startup innovators

Monday, September 15, 2025
Use AI to automate admin but keep trust human.

Automate admin, not trust

Monday, September 15, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
A table set to host customers at a hotel in Kigali. Sam Ngendahimana

Anticipating guests’ needs: The hallmark of excellent service

Sunday, September 07, 2025
A barista on duty at Marriot Hotel

Five quick wins to improve service in any business

Thursday, September 04, 2025
Beekeepers work in the farm during a harvesting period
Women

How modern beekeeping is changing women’s lives in Rwanda

Tuesday, August 12, 2025
I&M Bank Rwanda Plc is showcasing Ryoshya Iwawe at the ongoing Rwanda International Trade Fair at the Gikondo Expo Grounds. Photos by Craish BAHIZI
Finance

I&M Bank takes ‘Ryosha Iwawe’, services to Gikondo expo

Thursday, August 07, 2025
Many public institutions display signs like “Exit,” “Reception,” or “Customer Care” without Kinyarwanda translations, despite these being simple, non-technical terms, an issue that has no excuse.
Editorial

Let Kinyarwanda Lead the Way in Service Delivery

Thursday, July 24, 2025
Artificial intelligence is increasingly being adopted in many schools around the world. Internet photo
Technology

Is AI helping or hurting Rwanda’s future graduates?

Thursday, July 17, 2025
Rwanda Investigation Bureau (RIB) is reviewing a case filed by Château Le Marara hotel, accusing a customer of damaging its reputation and brand. Photo by IGIHE
Tourism

Château Le Marara accuses customer of blackmail, RIB launches review

Wednesday, July 16, 2025
FDLR genocidaires, terrorists in DR Congo.

FDLR’s letter to Trump: When genocidaires find a stage

Wednesday, July 09, 2025