Customer-Trust

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Search Results for "Customer-Trust" (450 articles)
Attendees pose for a group photo at the launch of “K’avance,” an innovative overdraft service that allows users to complete essential mobile money transactions even when their wallet balance is low, on December 3. Courtesy
Featured

MoMo Rwanda launches ‘K’avance’ overdraft to keep your transactions moving

Wednesday, December 03, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Top performers posing for a group photo with the management team of BRALIRWA Plc. Photos: Courtesy
Featured

BRALIRWA awards top performers of its 'AFCON 2025 Distributor Competition'

Tuesday, December 02, 2025
The New Times
Health

Inside Masaka’s evolution into Kigali’s emerging medical hub

Friday, November 28, 2025
BK Group Plc officials pose for a group photo during a press conference in Kigali on November 25. Photos by Craish Bahizi.
Featured

Nine-month results show solid growth momentum for Bank of Kigali

Wednesday, November 26, 2025
I&M Bank Rwanda Plc officials pose for a group photo during the opening ceremony on November 20. Photos by Craish Bahizi.
Featured

I&M Bank opens Gacuriro branch, upgrades Kigali Heights facility to boost efficiency

Monday, November 24, 2025
Officials and delegates pose for a photo following an evening that celebrated loyalty, shared prosperity, and the Bank’s ongoing role in Rwanda’s socio-economic development
Featured

Equity Bank hosts members’ gala highlighting impact, innovation

Friday, November 21, 2025
Airtel Rwanda has launched ‘Christmas Flavour’ and ‘Ikokinge' packs programmes to celebrate end of year with Rwandans through music. Photos by Dan Gatsinzi
Featured

Airtel launches festive season line-up, teams up with Israel Mbonyi

Thursday, November 20, 2025
Workers during a consultative meeting in the office. Courtesy

The art of encouraging initiative

Wednesday, November 19, 2025
I&M Bank Rwanda Chief Executive Officer Benjamin Mutimura speaks during a panel discussion at a past event. Commenting on the results, he emphasised the importance of strategic clarity and stakeholder trust. Courtesy
Featured

I&M Bank surpasses Rwf 1 trillion in total assets, reports 46% profit surge

Friday, November 14, 2025
Carine Umutoni, Managing Director of Ecobank Rwanda and other panelists engage in a discussion during the African Export-Import Bank (Afreximbank) Compliance Forum (ACF) in Kigali on Wednesday, November 12. PHOTOS BY Kellya Keza
Technology

Banks, regulators back AI for smooth African trade

Thursday, November 13, 2025
President Paul Kagame addresses the 18th Unity Club Forum at Intare Conference Arena on Saturday, November 8. Photo by Dan Gatsinzi

The fight in the nation

Thursday, November 13, 2025