Service

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Search Results for "Service" (19384 articles)
New buses parked at Kabuga Bus Station, unveiled in October 2023. The government plans to introduce a real-time monitoring system for public buses by February 2026, a move the Ministry of Infrastructure says will improve reliability and enhance commuter experience. Photos by Olivier Mugwiza
Rwanda

Real-time bus tracking system set for rollout in 2026

Wednesday, December 03, 2025
Officials pose for a photo with graduates during the sixth graduation ceremony of the Rwanda Academy of Finance, held in Kigali on Monday, December 1. Courtesy
Featured

RAF graduates over 500 as Rwanda accelerates drive to become regional financial hub

Tuesday, December 02, 2025
The New Times
Rwanda

Educationist Geoffrey Rugege passes away at 85

Tuesday, December 02, 2025
People receive services from local government authorities after community work. Rwanda began its decentralisation process in 2000 to improve governance, reduce poverty, and enhance service delivery by transferring authority and resources to local governments. Courtesy

How decentralization and visionary leadership drive progress

Tuesday, December 02, 2025
High school students board a bus in Masaka, Kigali. Private bus operators have expressed mixed reactions as the city rolls out a new service-led public transport model designed to ensure buses operate on fixed and predictable timetables for improved reliability. Photo by Olivier Mugwiza
Rwanda

Operators express mixed feelings as govt introduces new public transport model

Tuesday, December 02, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Governor of the National Bank of Rwanda (BNR) Soraya Hakuziyaremye (centre) announced, during a joint session of both chambers of Parliament on Monday, December 1, that the country’s digital currency trial is set to begin next year. Looking on are Mussa Fazil Harerimana, Deputy Speaker of the Chamber of Deputies (left) and Thierry Kalisa, Chief Economist at the Central Bank. Photo: Courtesy.
Economy

Digital currency trial set for next year, says central bank governor

Tuesday, December 02, 2025
A neighbourhood in Kibagabaga in the capital Kigali. The new district land use master plans for eleven districts, approved by the Cabinet on November 28, are expected to guide sustainable land use and accelerate major urban development projects, according to the National Land Authority. Photo: Courtesy
Infrastructure

Inside new district land use master plans

Tuesday, December 02, 2025
The New Times
Economy

RwandAir flights to Zanzibar a ‘boost to regional business, leisure industry

Monday, December 01, 2025
The New Times
Aviation

RwandAir launches Zanzibar flights, resumes Mombasa route

Monday, December 01, 2025
Martin Mbonu, Chief Executive Officer of ComzAfrica (center, wearing a khaki sweatshirt), poses with his colleagues. Founded in 2010 by three Rwandans, ComzAfrica has grown from addressing airtime distribution challenges to powering digital lending, payments, electricity access, and other essential utilities for millions of Africans. Courtesy
Featured

ComzAfrica marks 15 years of shaping Africa’s digital financial landscape

Monday, December 01, 2025
President Paul Kagame speaking at the Inclusive Fintech Forum 2025 on February 27 in Kigali. Photo by Dan Gatsinzi

Is Rwanda ready to become Africa’s FinTech center of gravity?

Monday, December 01, 2025