Customer-service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-service" (2573 articles)
The “Byoroshye”, the integration seeks to enhance the process of payment for IremboGov services for both citizens and I&M Bank customers. Craish Bahizi
Featured

I&M Bank Rwanda moves to facilitate customer payments for IremboGov services

Thursday, October 26, 2023
Bank of Kigali CEO Diane Karusisi poses for a group photo with the cohort of 24 at the graduation ceremony. Photos by Craish Bahizi
Featured

Second entry-level cohort of 24 graduate from Bank of Kigali Academy

Saturday, October 21, 2023
The New Times
Featured

Esther's Aid, Radisson Blu Hotel caring through sharing food

Saturday, October 21, 2023
Delegates at an exhibition during the Mobile World Congress (MWC) in Kigali on Thursday, October 19. PHOTO BY DAN GATSINZI
Technology

AI, IoT to play key role in Africa's next gen of financial services — officials

Friday, October 20, 2023
I&M Bank Rwanda CEO, Benjamin Mutimura speaks at the event. Photo by Dan Gatsinzi
Featured

I&M Bank (Rwanda) Plc paves way for digital banking with online account opening

Friday, October 20, 2023
Arthur Mukembo, the Future Lab Studio Lead at The Innovation Village, while speaking from the Better Future Stage booth at the Mobile World Congress in Kigali, on Wednesday, October 18. Photo by Nadia
Technology

Digital strategy experts across Africa push for more collaborative initiatives

Wednesday, October 18, 2023
Airtel Rwanda, Min Yuan, the Deputy Representative of United Nations Children's Fund (UNICEF) Rwanda looks how children use computers. Photo by Craish Bahizi
Featured

Airtel Rwanda, UNICEF, Education Ministry inaugurate digital learning in schools

Wednesday, October 18, 2023
The New Times
Rwanda

Rwanda leverages over $56m in Trace Awards media value

Wednesday, October 18, 2023
Tourists drive through Akagera National Park. Today, the tourism industry contributes about 11% to the national GDP. Courtesy

From visitors to ambassadors: How exceptional service boosts Rwanda's tourism

Tuesday, October 10, 2023
Radisson Blu Hotel and Kigali Convention Centre celebrated Customer Service Week 2023, which commenced October 2, running up to October 6. Courtesy
Featured

FEATURED: Inside Radisson Blu, KCC Customer Service Week 2023

Monday, October 09, 2023
Bank of Kigali (BK) CEO Dianne Karusisi with other staff meet with the bank's clients during the event to conclude the annual customer service week in Gicumbi District on Friday, October 6. Courtesy
Featured

BK lauds client collaboration as customer service week comes to a close

Sunday, October 08, 2023
Cogebanque officials and clients cut a cake as bank celebrates the annual Customer Service Week with a closing event on Friday, October 6. All photos by Dan Gatsinzi
Featured

Inside Cogebanque’s customer service week: Honoring clients, teamwork

Sunday, October 08, 2023