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The banking industry provides a powerful example of this evolution of customer service. Craish BAHIZI

The customer experience revolution: More than just service

Wednesday, May 28, 2025
African Development Bank (AfDB), President Dr. Akinwumi Adesina, delivers his remarks during the event. Courtesy
Business

AfDB’s Adesina urges incoming president to defend Africa’s interests

Monday, May 26, 2025
Farmers and officials pose for a group photo at the event in Rwamagana on May 24.
Featured

FEATURED: Equity Bank Rwanda launches dairy farmer training to boost livelihoods

Monday, May 26, 2025
Managing Director of BPR Bank Patience Mutesi and Jean Bosco Iyacu, CEO of Access to Finance Rwanda (AFR) officially launch Ikamba. Courtesy
Featured

FEATURED: BPR Bank Rwanda launches 'Ikamba' to empower women entrepreneurs

Monday, May 26, 2025
A total of thirty-five Rwandan students graduate with Master’s degrees from Oklahoma Christian University in Kigali on Saturday, May 24.
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FEATURED: 35 Rwandans graduate from Oklahoma Christian University, urged to serve communities

Sunday, May 25, 2025
Ozonnia Ojielo, the UN Resident Coordinator in Rwanda and Benjamin Mutimura, CEO of I&M Bank Rwanda sign the agreement on Friday, May 23. All photos by Craish Bahizi.
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FEATURED: I&M Bank Rwanda, UN sign deal to finance universal health coverage

Sunday, May 25, 2025
The New Times
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BK’s Strong Start in 2025: A Profitable Quarter Focused on Business and Community Growth

Saturday, May 24, 2025
KCB Group CEO, Paul Russo (left) and Group Chairman, FCS Dr. Joseph Kinyua (right), during the 54th KCB Group Annual General Meeting held in Nairobi. During the session, shareholders approved the disbursement of KShs. 9.6 billion total dividends payout for the 2024 financial year, reaffirming a sustained return to shareholders.
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PRESS RELEASE: KCB Group shareholders approve KShs. 9.6 billion dividend payout

Thursday, May 22, 2025
A pannel discussion at the Innovation Summit of the Basketball Africa League (BAL) in Kigali on Wednesday, May 21. All photos by Olivier Mugwiza

Africa’s tech-sports moment demands bold policy action – Experts

Thursday, May 22, 2025
Best performing customers were recognised during the bank's annual customer engagement event held on Friday, May 16, in Rubavu town
Featured

BPR Bank deepens community ties through customer engagement

Tuesday, May 20, 2025
A session where members of the senate committee on economic development and finance engaged with financial sector stakeholders to examine issues on May 19. Courtesy
Economy

Senators concerned by wider economic risks of non-performing loans

Monday, May 19, 2025
Bilel Jamoussi, Deputy Director of Telecommunication Standardization Policy Department at the ITU Standardization Bureau during an interview. Courtesy
Technology

Is there risk AI policies might become symbolic in Africa?

Monday, May 19, 2025