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Search Results for "Customer-service" (2492 articles)
Equity Group Holdings Plc officials pose for a photo. The Group has announced its Q3 2025 results, showcasing a robust performance driven by strategic transformation and resilience. Courtesy
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PRESS RELEASE: EQUITY GROUP ANNOUNCES STRONG Q3 2025 RESULTS, RECORDING A 32% GROWTH IN PROFIT AFTER TAX REFLECTING STRATEGIC TRANSFORMATION

Friday, October 31, 2025
Some experts pose for a photo after their presentations on a theme 'AI Enabled Telco Charting the Course from Telco to Techco” at Mobile World Congress in Kigali on October 23. From fast to smart — and now, to self-thinking. The telco-to-techco shift is rewriting what machines can be,” experts said at MWC Kigali 2025. Photo by Dan Gatsinzi
Technology

How manufacturers are shaping the next phase of telecom

Tuesday, October 28, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
Jean Claude Gaga, Managing Director of Airtel Mobile Commerce Rwanda. PHOTOS BY DAN GATSINZI.
Technology

Awareness about fraud is the firewall Africa needs most - cyber experts

Wednesday, October 22, 2025
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025
Eric Rutabana, Equity Bank Rwanda’s Commercial Director, and Nenad Predrevac, Managing Director of Toyota Rwanda Ltd sign the agreement in Kigali on Monday, October 20. All photos by Craish BAHIZI
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Equity Bank, Toyota Rwanda team up to ease vehicle ownership

Tuesday, October 21, 2025
The three-day Mobile World Congress (MWC) Kigali 2025 will kick off on Tuesday, October 21. Photo by Craish Bahizi
Technology

AI, fintech take centre stage as Kigali hosts major connectivity summit

Monday, October 20, 2025
Officers demonstrate firefighting techniques during a drill aimed at practicing proper evacuation procedures and improving response coordination. Courtesy
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I&M Bank conducts annual fire drill to strengthen workplace safety

Saturday, October 18, 2025
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Inside Rwanda’s growing car industry: Volkswagen’s local assembly plant

Friday, October 17, 2025
BPR Bank Rwanda Managing Director Patience Mutesi (c) interacts with customers and officials during the celebration of Customer Excellence Week. Courtesy.
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Press release: BPR Bank celebrates Customer Excellence Week under theme “Mission Possible”

Tuesday, October 14, 2025
Members of the Indian community at the 2025 Diwali celebration hosted by the Indian Association of Rwanda at MD Hill Garden in Kibagabaga on Saturday, October 11. Photo by Craish Bahizi
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Bank of Kigali sponsors Diwali celebration, strengthens ties with businesses

Tuesday, October 14, 2025
I&M Bank Rwanda officials and staff pose for a group photo.
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I&M Bank Rwanda concludes Customer Service Week with week-long engagement, community impact

Monday, October 13, 2025