Customer-engagement

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Search Results for "Customer-engagement" (214 articles)
Officials and participants pose for a group photo at the event in Kigali on Friday, February 13. Photos by Kellya Keza
Featured

Agribusiness customers hail BPR’s impact at appreciation event

Friday, February 13, 2026
Some shops are displaying fashions designed for St. Valentine’s Day celebrations.
Business

How businesses are gearing up for Valentine’s Day

Friday, February 13, 2026
People talking in a Kigali café. Marketing has become less about persuasion and more about connection. Photo by Olivier Mugwiza

From noise to meaning: The quiet evolution of modern marketing 

Thursday, January 29, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
Featured

Building trust through customer experience

Wednesday, January 28, 2026
Customers have lunch at a hotel restaurant in Kigali. Courtesy.

Speed in customer experience: Why fast isn’t always right, but silence never is

Wednesday, January 07, 2026
In recruitment process, candidates are shortlisted, interviewed, assessed, and asked to share salary expectations.

The silence gap: When saying nothing says everything

Friday, December 26, 2025
The New Times

Big marketing budgets, unclear results: Why leaders must refocus on what drives growth

Saturday, December 13, 2025
Vinay Dev, Managing Director of GlobX Rwanda, delivers his remarks during the country’s largest enterprise technology engagement event, held in Kigali on December 4. Photos by Olivie Mugwiza
Featured

Nearly 1,000 gather as GlobX, Odoo host Rwanda’s largest enterprise tech event

Friday, December 05, 2025
Top performers posing for a group photo with the management team of BRALIRWA Plc. Photos: Courtesy
Featured

BRALIRWA awards top performers of its 'AFCON 2025 Distributor Competition'

Tuesday, December 02, 2025
Elias Uzabakiriho, a farmer and livestock breeder from Nyamagabe District and a professional seed multiplier, has been supported by Bank of Kigali since 2007. Courtesy
Featured

Bank of Kigali reinforces support for farmers, SMEs

Friday, November 28, 2025
Officials and delegates pose for a photo following an evening that celebrated loyalty, shared prosperity, and the Bank’s ongoing role in Rwanda’s socio-economic development
Featured

Equity Bank hosts members’ gala highlighting impact, innovation

Friday, November 21, 2025
Workers during a consultative meeting in the office. Courtesy

The art of encouraging initiative

Wednesday, November 19, 2025