Customer-Service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-Service" (2494 articles)
The New Times
Featured

CanalBox launches festive season with free installation offer, new App

Thursday, October 30, 2025
Dan Gasangwa, Chief Marketing Officer at AOS during an interview in Kigali on October 16, 2025. Photos by Willy Mucyo
Featured

How AOS is championing secure, scalable datacenter services

Thursday, October 30, 2025
Equity Group Holdings Plc officials pose for a photo. The Group has announced its Q3 2025 results, showcasing a robust performance driven by strategic transformation and resilience. Courtesy
Featured

PRESS RELEASE: EQUITY GROUP ANNOUNCES STRONG Q3 2025 RESULTS, RECORDING A 32% GROWTH IN PROFIT AFTER TAX REFLECTING STRATEGIC TRANSFORMATION

Friday, October 31, 2025
Some experts pose for a photo after their presentations on a theme 'AI Enabled Telco Charting the Course from Telco to Techco” at Mobile World Congress in Kigali on October 23. From fast to smart — and now, to self-thinking. The telco-to-techco shift is rewriting what machines can be,” experts said at MWC Kigali 2025. Photo by Dan Gatsinzi
Technology

How manufacturers are shaping the next phase of telecom

Tuesday, October 28, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
Jean Claude Gaga, Managing Director of Airtel Mobile Commerce Rwanda. PHOTOS BY DAN GATSINZI.
Technology

Awareness about fraud is the firewall Africa needs most - cyber experts

Wednesday, October 22, 2025
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025
Eric Rutabana, Equity Bank Rwanda’s Commercial Director, and Nenad Predrevac, Managing Director of Toyota Rwanda Ltd sign the agreement in Kigali on Monday, October 20. All photos by Craish BAHIZI
Featured

Equity Bank, Toyota Rwanda team up to ease vehicle ownership

Tuesday, October 21, 2025
The three-day Mobile World Congress (MWC) Kigali 2025 will kick off on Tuesday, October 21. Photo by Craish Bahizi
Technology

AI, fintech take centre stage as Kigali hosts major connectivity summit

Monday, October 20, 2025
Officers demonstrate firefighting techniques during a drill aimed at practicing proper evacuation procedures and improving response coordination. Courtesy
Featured

I&M Bank conducts annual fire drill to strengthen workplace safety

Saturday, October 18, 2025
No Image
play icon
Featured

Inside Rwanda’s growing car industry: Volkswagen’s local assembly plant

Friday, October 17, 2025
BPR Bank Rwanda Managing Director Patience Mutesi (c) interacts with customers and officials during the celebration of Customer Excellence Week. Courtesy.
Featured

Press release: BPR Bank celebrates Customer Excellence Week under theme “Mission Possible”

Tuesday, October 14, 2025