Customer-service

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Search Results for "Customer-service" (2572 articles)
The New Times
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PRESS RELEASE: Customer Service Week: Airtel restates commitment to excellence in customer experience

Monday, October 07, 2024
Equity Bank Rwanda officials and customers cut a cake as the bank kicked off its annual Customer Service Week celebration on Monday, October 7. Courtesy
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FEATURED: Equity Bank Rwanda celebrates Customer Service Week

Monday, October 07, 2024
Bank of Kigali CEO Diane Karusisi addresses delegates during BK's annual forum at BK Arena on Thursday, October 3. Photos by Dan Gatsinzi
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Bank of Kigali empowers agents to drive financial inclusion

Friday, October 04, 2024
The New Times
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FEATURED: Irembo hosts inaugural AI Connect Hackathon to drive Rwanda’s meaningful impact, address challenges

Friday, September 27, 2024
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CANAL+ Rwanda expands B2B offers with new English add-ons

Thursday, September 19, 2024
The Macye Macye scheme was launched by MTN Rwanda in partnership with Bank of Kigali and the smartphone financing company Intelligra Solutions in November 2022. File
Business

Possible solutions to issues in Macye Macye scheme

Thursday, September 19, 2024
Delegates and officials pose for a group photo after the meeting.
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FEATURED: Equity Bank Rwanda deepens ties with Gicumbi farmers

Saturday, September 14, 2024
Participants pose for a group photo at a media event that aims to educate Rwandans on navigating the platform's various online services, on Wednesday, September 4.
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FEATURED: Irembo expands digital public services: New features, lower tariffs introduce

Thursday, September 05, 2024
Ecobank Managing Director Caline Umutoni (c) and clients during the opening of a new branch in Nyabugogo on Thursday, August 29. All photos by Craish Bahizi
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Ecobank broadens access to financial services with new Nyabugogo branch

Saturday, August 31, 2024
Graph showing the market share of each commercial bank in Rwanda in 2016 By Julius Bizimungu
Business

Are mergers, acquisitions really weakening big banks’ grip?

Wednesday, August 28, 2024
Children during IT class at Ecole Primaire Nyaruyenzi,in Mageragere Sector, Nyarugenge District on January 31,2020 .

A success story of technology in Rwanda’s education sector

Saturday, August 24, 2024
David Marc Munyanziza, Head of Digital Experience at I&M Bank Rwanda, the launch of WhatsApp 2.0 marks a significant step. Courtesy
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I&M Bank Rwanda introduces WhatsApp Banking 2.0 for seamless customer experience

Tuesday, August 20, 2024