Customer-service

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Search Results for "Customer-service" (2572 articles)
Thales Teixeira, a former professor at Harvard Business School, explains that decoupling involves analyzing the customer value chain.

Innovation through decoupling and Africa’s place

Tuesday, November 12, 2024
Yvonne Nshuti, a network performance supervisor at MTN, shared her thoughts on the telecommunications industry, emphasising its role in connecting people globally and enhancing lives in various sectors, including health, agriculture, and education.
Featured

Meet the faces behind MTN Rwanda's expansion, modernisation

Monday, November 11, 2024
A press conference was attended by Aime Abizera, the CEO of GVA Rwanda, Yves Gashema, the B2C Sales Manager, David Serugendo, the Customer Service Manager, Eric Manzi, the Marketing Manager, and other members of staff. on November 8. Photos by Craish Bahizi
Featured

CanalBox introduces festive promotion with free installation for new subscribers

Monday, November 11, 2024
Benjamin Mutimura, the CEO of I&M Bank delivers his remarks during the launch of the 'Karame' campaign on November 8. Photo Courtesy
Featured

I&M Bank Rwanda launches 'Karame' campaign with 24-hour retail loan response

Monday, November 11, 2024
Kenya’s biggest telecoms operator, Safaricom, lowered its full-year earnings guidance on Thursday
Africa

Safaricom trims forecast on Ethiopia’s birr depreciation

Friday, November 08, 2024
The average broadband cost in Rwanda is around $22.15 (about Rwf30,124), with basic mobile data and voice plans costing $7.44 and advanced plans costing $4.25.Photo Courtesy 
Technology

Why Rwanda leads in affordable internet for Africa's digital nomads

Thursday, November 07, 2024
A panel at the Future of Financial Services Summit in London discuss the future of artificial intelligence in financial markets.

The promise of artificial intelligence in African financial services

Tuesday, October 15, 2024
The rewarding initiative aimed to recognise and appreciate our dedicated customers and merchants who made payments via MoMoPay. Courtesy
Featured

PRESS RELEASE: Mobile Money Rwanda celebrates Customer Service Week, announces BivaMoMotima grand prize winners

Monday, October 14, 2024
Bank of Kigali CEO Diane Karusisi poses for a photo with a customer as Bank of Kigali PLC concluded Customer Service Week on October 11. Courtesy
Featured

BK commits to empower more women, farmers

Sunday, October 13, 2024
SONARWA General Insurance celebrate Customer Service Week for its employees and clients on Friday, October 11. Dan Gatsinzi
Featured

FEATURED: SONARWA General honours employee, client dedication during Customer Service Week celebration

Saturday, October 12, 2024
The New Times

Customer Service Week: A celebration of our customers and our future together

Friday, October 11, 2024
A waiter serving a customer at Portofino Hotel in Nyarutarama in Kigali. File

Can we talk about customer care? Or Is it ‘Iby'Abanyarwanda’?

Friday, October 11, 2024