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Good customer service goes beyond serving with a smile. Often, firms that attend to customer complaints gain their (clientsu2019) loyalty. (File)
Business

Why are businesses taking customers for granted?

Monday, June 27, 2016
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Business

BK to pay shareholders, bourse opens week on low key

Monday, June 27, 2016
Leave supporters during an EU referendum campaign stunt in London. There was overwhelming support for Brexit amongst working class people. (Net photo)
Letters

Brexit: People’s will must be respected across the board

Sunday, June 26, 2016
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Letters

Overcoming food insecurity in Africa

Sunday, June 26, 2016
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Education ministry speaks out on school bus safety

Thursday, June 23, 2016
Disaster Management and Refugee Affairs minister Seraphine Mukantabana (L) chats with Dr Azam Saber, the UN High Commission for Refugees country representative, during the World Refugees' Day in Kigali yesterday. (Nadege Imbabazi)

[PHOTOS]: Refugees call for peace and stability

Monday, June 20, 2016
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Business

UNPACKING NEW INVESTMENT LAW – PART TWO: Sectors open to foreign investment in Rwanda

Monday, June 20, 2016
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Law on PPPs will enhance investment

Monday, June 20, 2016
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Europe’s refugee culture clash

Sunday, June 19, 2016
A child reads a book at the Kigali Public Library. (T.Kisambira)

Day of the African Child to focus on quality education

Friday, June 17, 2016
Vegetable vendors await customers at City Market in Nyarugenge District. (File)
Letters

How we can improve food security in Africa

Thursday, June 16, 2016
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Europe's refugee culture clash

Thursday, June 16, 2016