customer-experience

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Search Results for "customer-experience" (1179 articles)
CanalBox Rwanda technicians install aerial fibre optic cables in a Kigali neighbourhood fiber in the June, 2022. Millions of Canalbox customers in Rwanda and across Africa have been experiencing slow internet connectivity following major cuts of the company’s submarine cables in West Africa, the company said in a communique on Thursday, March 14. File photo
Technology

Canalbox submarine cable cuts disrupt internet access in Rwanda, Africa

Friday, March 15, 2024
Sam Tayengwa, the CEO of TransUnion Rwanda during the interview. Photos by Willy Mucyo
Finance

TransUnion Rwanda boss talks credit monitoring conducts, non-performing loans

Tuesday, March 05, 2024
Agents who completed upskilling training on enhanced citizen services.
Featured

Irembo, Africa Management Institute train agents for enhanced citizen services

Wednesday, February 21, 2024
A bank teller serving a client at Kacyiru Umurenge Sacco in Kigali. File
Featured

Empowering Rwandans: Bridging gaps through inclusive banking initiatives

Thursday, February 15, 2024
Officials pose for a photo at the event to announce the transition. This evolution is underscored by LOLC Group's acquisition of a substantial 90% shareholding.
Featured

LOLC Unguka Finance PLC launches new era of financial inclusivity in Rwanda

Monday, February 12, 2024
Bank of Kigali (BK) CEO Dianne Karusisi with other delegates during the inauguration of the newly revamped branch in Musanze District on Friday, February 9. Courtesy
Featured

FEATURED: BK unveils revamped branch in Musanze, sets new standard for customer-centric banking

Monday, February 12, 2024
Dr. Herbert Wigwe
Featured

PRESS RELEASE: Access Holdings Plc Announces the Passing of its Group Chief Executive Officer, Dr. Herbert Wigwe, CFR

Monday, February 12, 2024
The New Times
Featured

MTN Rwanda Earns Prestigious Awards at MTN Group Leadership Gathering in South Africa

Sunday, February 11, 2024
Artificial Intelligence, technology 3D Illustration
Technology

Charting Rwanda's media future with AI: A look at pros and cons

Saturday, February 10, 2024
B-KELANA International (R) Ltd – an audit and financial advisory firm – has recruited new staff members to drive and enhance professional business services in Rwanda. Photo by Emmanuel Dushimimana
Featured

FEATURED: B-KELANA welcomes new staff, moves to revolutionise auditing services

Monday, February 05, 2024
The New Times
Technology

FEATURED: Irembo to take government services to Rwanda Day

Wednesday, January 31, 2024
The New Times
Featured

FEATURED: NCBA Bank Rwanda expands and introduces a digital marketplace to transform vehicle finance

Tuesday, January 30, 2024