Customer-service

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Search Results for "Customer-service" (2554 articles)
Teddy Nishimwe was among the selected people who got the capital. Numida provides short-term working capital to micro and small businesses across East Africa. Dan Gatsinzi
Featured

Numida enters Rwanda with fast, collateral-free loans to unlock SME growth

Wednesday, March 25, 2026
Kigali International Airport has been ranked the third best airport in Africa in the 2026 SKYTRAX World Airport Awards. Photo by Olivier Mugwiza
Infrastructure

Kigali International Airport ranks third best in Africa

Monday, March 23, 2026
Central Bank Governor Soraya Hakuziyaremye and her deputy Nick Barigye after presenting the Monetary Policy and Financial Stability Statement.Photo by Dan Gatsinzi
Crime

Digital fraud cases in financial sector drop 40% — BNR

Friday, March 20, 2026
Equity Group Managing Director and CEO Dr. James Mwangi speaks during the presentation of the bank results. Mwangi said the performance demonstrates the strength of the Group’s strategic transformation
Featured

PRESS RELEASE: Equity Group records historic results, with profit surging 55% to Kshs 75.5 billion

Wednesday, March 18, 2026
Neil Ni, Chief Strategy Officer of XTransfer, speaks to The New Times during the interview during the third edition of the Inclusive FinTech Forum (IFF) 2026 in Kigali on March 11. Courtesy
Featured

XTransfer targets Africa to fix costly cross-border payments for SMEs

Monday, March 16, 2026
Customers have lunch at Onomo Hotel in Kigali. Photo: Craish Bahizi.
Rwanda

Is dining out in Kigali becoming too expensive?

Thursday, March 12, 2026
Diane Karusisi, CEO of Bank of Kigali, Désiré Rumanyika, Chief Digital and Retail Banking Officer at the bank, and Tafara Makaza, Chief Product Officer at Fixa after a panel discussion. Courtesy
Featured

Bank of Kigali launches "BK Open API" at IFF, opening doors to fintech collaboration

Wednesday, March 11, 2026
The firm had expanded operations from Kenya to Rwanda
Energy

Bioethanol users stranded as KOKO pauses Rwanda operations

Wednesday, March 11, 2026
Bank of Kigali women staff with their gifts as the bank launched a series of activities to celebrate Women’s Month, on Monday, March 9. Photos by Dan Datsinzi.
Featured

Bank of Kigali to honour women customers with month-long empowerment activities

Tuesday, March 10, 2026
Marthe Mukantwri works as service care staff at La Croix du Sud Hospital in Remera, better known to many Kigali residents as Kwa Nyirinkwaya. Photo by Kellya Keza
Health

How a former patient became a trusted face of hospital care

Monday, March 09, 2026
Rubia Coffee Roasters staff pose for a photo with their award after being ranked 54th in The World’s 100 Best Coffee Shops 2026, becoming the first in Rwanda to feature the prestigious list. Dan Gatsinzi.
Featured

Kigali-based Rubia Coffee Roasters among world’s top 100 coffee shops: Why it matters

Wednesday, March 04, 2026
NCBA Bank Rwanda officials and District officials and customers during the official opening of its Rusizi branch. NCBA Bank Rwanda has now branches in Kigali, Musanze, Nyagatare, Kayonza, and Rubavu, the addition of Rusizi. Courtesy
Featured

NCBA launches Rusizi branch, expanding its Rwandan, regional reach

Wednesday, March 04, 2026