Customer-service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-service" (2492 articles)
I&M Bank Rwanda Chief Executive Officer Benjamin Mutimura speaks during a panel discussion at a past event. Commenting on the results, he emphasised the importance of strategic clarity and stakeholder trust. Courtesy
Featured

I&M Bank surpasses Rwf 1 trillion in total assets, reports 46% profit surge

Friday, November 14, 2025
President Paul Kagame addresses the 18th Unity Club Forum at Intare Conference Arena on Saturday, November 8. Photo by Dan Gatsinzi

The fight in the nation

Thursday, November 13, 2025
Riders of Spiro electric motorcycles have raised concerns about the new e-bikes. Photo by Emmanuel Dushimimana.
Rwanda

How serious are safety concerns around Spiro electric motorcycles?

Wednesday, November 12, 2025
Patients wait for medical services at a hospital in Kigali. Photo by Craish BAHIZI

The entitled customer or the misunderstood one?

Tuesday, November 11, 2025
Workers sort French beans before export at a packhouse in Kigali Special Economic Zone. File
Business

What should be considered as govt revises trade policy?

Sunday, November 09, 2025
The event brought together government officials, ambassadors, company CEOs, and senior executives in Kigali on Thursday, November 6. Photos by Craish Bahizi.
Featured

Press release: Ecobank Rwanda hosts clients, partners, and stakeholders at Customer Appreciation Dinner

Saturday, November 08, 2025
A group of Kigali residents hikes a mountain in Rulindo District. Photo by Olivier Mugwiza
Health

Why hiking is becoming a thing in Rwanda

Friday, November 07, 2025
The MTN Anti-DDoS Solution, unveiled on Wednesday, November 5, marks the company’s latest move to strengthen Rwanda’s digital infrastructure against cyber threats.
Featured

MTN launches anti-DDoS solution to shield businesses from cyberattacks

Thursday, November 06, 2025
Equity Bank officials and clients pose for a group photo during the launch of the new Ndi Umunyamuryango campaign in Kigali on November 4. Photos by Craish Bahizi
Featured

Equity Bank pushes ‘Ndi Umunyamuryango’ drive to turn clients into members

Wednesday, November 05, 2025
NCBA Managing Director Maurice Toroitich poses with some of the recognized customers at the event.
Featured

NCBA Rwanda launches new loan, insurance schemes to boost customer experience

Wednesday, November 05, 2025
The New Times
Featured

CanalBox launches festive season with free installation offer, new App

Thursday, October 30, 2025
Dan Gasangwa, Chief Marketing Officer at AOS during an interview in Kigali on October 16, 2025. Photos by Willy Mucyo
Featured

How AOS is championing secure, scalable datacenter services

Thursday, October 30, 2025