customer-experience

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "customer-experience" (1154 articles)
Sam Tayengwa, the CEO of TransUnion Rwanda during the interview. Photos by Willy Mucyo
Finance

TransUnion Rwanda boss talks credit monitoring conducts, non-performing loans

Tuesday, March 05, 2024
Agents who completed upskilling training on enhanced citizen services.
Featured

Irembo, Africa Management Institute train agents for enhanced citizen services

Wednesday, February 21, 2024
A bank teller serving a client at Kacyiru Umurenge Sacco in Kigali. File
Featured

Empowering Rwandans: Bridging gaps through inclusive banking initiatives

Thursday, February 15, 2024
Officials pose for a photo at the event to announce the transition. This evolution is underscored by LOLC Group's acquisition of a substantial 90% shareholding.
Featured

LOLC Unguka Finance PLC launches new era of financial inclusivity in Rwanda

Monday, February 12, 2024
Bank of Kigali (BK) CEO Dianne Karusisi with other delegates during the inauguration of the newly revamped branch in Musanze District on Friday, February 9. Courtesy
Featured

FEATURED: BK unveils revamped branch in Musanze, sets new standard for customer-centric banking

Monday, February 12, 2024
Dr. Herbert Wigwe
Featured

PRESS RELEASE: Access Holdings Plc Announces the Passing of its Group Chief Executive Officer, Dr. Herbert Wigwe, CFR

Monday, February 12, 2024
The New Times
Featured

MTN Rwanda Earns Prestigious Awards at MTN Group Leadership Gathering in South Africa

Sunday, February 11, 2024
Artificial Intelligence, technology 3D Illustration
Technology

Charting Rwanda's media future with AI: A look at pros and cons

Saturday, February 10, 2024
B-KELANA International (R) Ltd – an audit and financial advisory firm – has recruited new staff members to drive and enhance professional business services in Rwanda. Photo by Emmanuel Dushimimana
Featured

FEATURED: B-KELANA welcomes new staff, moves to revolutionise auditing services

Monday, February 05, 2024
The New Times
Technology

FEATURED: Irembo to take government services to Rwanda Day

Wednesday, January 31, 2024
The New Times
Featured

FEATURED: NCBA Bank Rwanda expands and introduces a digital marketplace to transform vehicle finance

Tuesday, January 30, 2024
Irembo staff shows a resident how he can pay some services through Irembo online platform during their campaign. Courtesy
Featured

Inside Irembo’s plan to make govt services more accessible to citizens

Thursday, January 25, 2024