Customer-satisfaction

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Search Results for "Customer-satisfaction" (393 articles)
Service sector has been urged to adopt data usage in monitoring customer satisfaction. / File.

Service sector to adopt data to improve customer care

Monday, August 15, 2016
By standers watch as a vehicle burns. Insurance uptake is still low in the region, and in Rwanda, in particular. (File photo)
Business

Insurers must leverage customer care, ICTs to drive sector growth

Monday, August 08, 2016
Police fire bridgade prepare to put out a fire at Luxury Hotel in Kimironko last year. / Nadage Imbabazi.
Business

Old challenges continue to weigh down local insurance industry

Monday, July 25, 2016
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Qatar Airways wins world's Business Class award

Friday, July 15, 2016
A chef prepares a meal at Karisimbi Hotel in Kigali. (Timothy Kisambira)

Hoteliers urged on 'tipping the scale of dining tables'

Monday, July 11, 2016
A barman attends to a client at the Kigali Serena Hotel. The hospitality industry is still wanting in customer service. (Timothy Kisambira)

How to scale up Rwanda's customer care service

Saturday, June 04, 2016
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Rwanda kick-starts digital signature, another ICT milestone

Tuesday, May 24, 2016
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Business

Serena Hotels scoops 12 major coveted awards at the 2016 World Travel awards in Zanzibar

Wednesday, April 13, 2016
The New Times

Press Release: SERENA HOTELS SCOOPS 12 MAJOR COVETED AWARDS AT THE 2016 WORLD TRAVEL AWARDS IN ZANZIBAR

Tuesday, April 12, 2016
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Uber: The beauty and wrath of disruptive technologies in Africa

Friday, March 18, 2016
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Bankers should take a bus to Burera

Saturday, March 05, 2016
Participants follow proceedings during the meeting. (Timothy Kisambira)

Regional insurance association seeks to attract informal sector

Tuesday, March 01, 2016