Customer-satisfaction

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-satisfaction" (386 articles)
Workers package red pepper at the firm. The entrepreneur deals in various horticulture products, like peppers, bananas (below), flowers, and avocado, as well as handicrafts. (All p....
Business

How a former casual worker rose to a top vegetable exporter

Monday, October 24, 2016
A bank client uses an automated teller machine. Banks are yet fully take advantage of opportunities offered by ICTs. (File photo)
Business

Local banks should embrace new technologies to enhance services

Monday, October 24, 2016
The writer (extreme right) poses with some of workers and managers who were awarded for excellence customer service last year. (Courtesy photo.)
Business

Customer Service Week: Appreciating clients and employees gives you an edge

Monday, September 26, 2016
no image
Business

MTN unveils new business solution for small ventures

Friday, August 26, 2016
The New Times

[SPONSORED] BPR wins customer care award as expo ends, pledges to promote ICT

Wednesday, August 17, 2016
Service sector has been urged to adopt data usage in monitoring customer satisfaction. / File.

Service sector to adopt data to improve customer care

Monday, August 15, 2016
By standers watch as a vehicle burns. Insurance uptake is still low in the region, and in Rwanda, in particular. (File photo)
Business

Insurers must leverage customer care, ICTs to drive sector growth

Monday, August 08, 2016
Police fire bridgade prepare to put out a fire at Luxury Hotel in Kimironko last year. / Nadage Imbabazi.
Business

Old challenges continue to weigh down local insurance industry

Monday, July 25, 2016
no image

Qatar Airways wins world's Business Class award

Friday, July 15, 2016
A chef prepares a meal at Karisimbi Hotel in Kigali. (Timothy Kisambira)

Hoteliers urged on 'tipping the scale of dining tables'

Monday, July 11, 2016
A barman attends to a client at the Kigali Serena Hotel. The hospitality industry is still wanting in customer service. (Timothy Kisambira)

How to scale up Rwanda's customer care service

Saturday, June 04, 2016
no image

Rwanda kick-starts digital signature, another ICT milestone

Tuesday, May 24, 2016