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I&M Bank Rwanda officials and staff pose for a group photo.
Featured

I&M Bank Rwanda concludes Customer Service Week with week-long engagement, community impact

Monday, October 13, 2025
Anita Umuhire, the Chief Financial Officer of Bank of Kigali, cuts a cake with BK customers during the Customer Service Week celebration at the headquarters on Friday, October 10. All photos by Craish Bahizi
Featured

Customer Service Week: Bank of Kigali reaffirms commitment to customer-centric banking

Saturday, October 11, 2025
Twenty-five military and police officers from across Africa complete a two-week regional training in Rwanda, equipping them to prevent the recruitment and use of children in armed conflicts.
Security

Renewed call for African militaries to protect children from armed violence

Saturday, October 11, 2025
Pr. Voddie Baucham preaching in Kigali at Covenant Reformed Baptist Church-Rwanda on Sunday, August 4
Religion

Rwandan Christians pay tribute to late pastor Voddie Baucham

Friday, October 10, 2025
A volunteer helps a trauma victim during a commemoration event at Kicukiro Nyanza Genocide Memorial on April 11. Photo by Dan GATSINZI

Is mental health our healthcare blind spot?

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Officials during introduction of ISO 17298 Biodiversity for Organizations Guidelines and Requirements during the International Organization for Standardization (ISO) Annual Meeting 2025 in Kigali. Craish BAHIZI
Editorial

Standards are the missing link for small businesses

Thursday, October 09, 2025
Some elders often describe the youth as lazy, rebellious, ill-mannered, and lost souls , smokers and drinkers with no direction

Dear elders, we are not rebellious but curious and conscious

Wednesday, October 08, 2025
Doctors at King Faisal Hospital take part in the East African Postgraduate GI endoscopy course and colonoscopy TCT program. Courtesy Photo
Health

Doctors in Rwanda perform complex rectal cancer procedure

Tuesday, October 07, 2025
Bank officials and customers pose for a group photo at the launch of Customer Service Week.
Featured

Customer Service Week: Equity Bank pledges customer focus, enhanced digital banking

Tuesday, October 07, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025