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Search Results for "Customer-service" (2508 articles)
Mapula Bodibe, CEO of MTN Rwanda, speaks during the launch of a campaign titled 'My Digital Space Should Be Safe.' in Kigali on December 16. Courtesy
Technology

How telecom companies are combating online-GBV

Wednesday, December 18, 2024
The celebrations began with the Christmas Tree Lighting Ceremony on December 1, an event designed to mark the beginning of the festive season with families. Courtesy
Featured

Kigali: Celebrate festive season with exciting offers at Radisson Blu and Convention Centre

Tuesday, December 17, 2024
Kivu Choice feeders’ team posing for a photo at the farm in Lake Kivu
Featured

Kivu Choice: Rwanda-based firm is Africa’s fastest-growing fish farm

Monday, December 16, 2024
A passenger uses Tap&Go card to pay for transport fare. Tap&Go is among digital services developed by Rwandans companies and exported to other countries. Photo by Craish Bahizi
Technology

Can digital services become a key export for Rwanda?

Friday, December 13, 2024
OX Delivers, a UK e-mobility start-up, has secured a $163 million contract to establish its first franchise in East Africa
Technology

UK mobility startup secures $163m deal to expand in Rwanda

Thursday, December 12, 2024
Betty Dusabe, the Network Operation Centre (NOC) Manager at MTN Rwanda during the interview with The New Times. Photo by Craish Bahizi
Technology

Transforming connectivity: Experts behind MTN Rwanda's network modernisation

Wednesday, December 11, 2024
NCBA Bank Rwanda's newly appointed Managing Director Maurice Toroitich. Courtesy
Featured

PRESS RELEASE: NCBA Bank Rwanda appoints Maurice Toroitich as Managing Director

Monday, December 09, 2024
The partnership between the Yellow family and the well-known smartphone brand aims to enhance customer experiences while boosting sales during the holiday season
Featured

FEATURED: Christmas arrives early: MTN Rwanda, TECNO introduce ‘Noheli Inshyushye’ with gifts promotion

Friday, December 06, 2024
Representatives from Agahozo Shalom in Rwamagana, pose for a photo at the competition.
Featured

FEATURED: NCBA sponsors the first Rwanda-Kenya Economics Olympiad for students

Friday, December 06, 2024
A total of 137 students graduated from Rwanda Academy of Finance (RAF) at its fifth graduation ceremony on November 29 in Kigali.The graduates were encouraged to embrace technology and use their training to shape Rwanda’s financial sector. Courtesy
Featured

FEATURED: Over 130 RAF graduates urged to embrace technology in finance

Monday, December 02, 2024
The bank clients and officials pose for a group photo at the opening ceremony. The new branch will enable Ecobank to provide improved services to customers.
Featured

FEATURED: Ecobank enhances service reach with new Kicukiro branch

Monday, December 02, 2024
Participants pose for a group photo at the workshop in Kigali on Friday November 29. Courtesy
Featured

FEATURED: Livestock sector urged to leverage Equity Bank’s financing solutions

Sunday, December 01, 2024