Clients

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Passengers boarding a public bus in Nyabugogo taxi park . / Craish BAHIZI
Rwanda

PM to intervene in transport fare saga after public appeal

Tuesday, October 20, 2020
Adopt effective coping solutions to reduce stress at work. / Net photo.
Children & Education

How to overcome stress at work

Tuesday, October 20, 2020
Kyle Schofield, QA Venue Solutions Director inside Kigali Arena during a tour guided in the facility on October 17.
Business

How will Kigali Arena’s new managers generate revenue?

Monday, October 19, 2020
The New Times

Monsieur Vincent Lurquin, it is not about you!

Saturday, October 17, 2020
The New Times
Weekender

Covid-19 might make customer ‘king’ again!

Thursday, October 15, 2020
21-year-old Cheyenne Muvunyi is the founder of u2018Glow Forceu2019 that sells organic hair and skin care products. / Photo: Courtesy
People

How 21-year-old found her footing in the cosmetic business

Wednesday, October 14, 2020
The New Times
Featured

Equity Bank Plc celebrates Customer Service Week

Friday, October 09, 2020
Social media is increasingly being recognised as a valuable means of enhancing service delivery.

Social media and the fight against poor service delivery

Friday, October 09, 2020
Aimable Nkuranga (left), Executive director of AMIR and Jean-Bosco Iyacu Acting country director sign an MoU which will allow the deployment of a core banking software that will automate the SACCOsu2019 business operations on October 7.

Private SACCOs turn to digital platforms to plug financial leaks

Friday, October 09, 2020
Quality customer service is a prerequisite for any business to grow. / Photo: Net.
Weekender

The essence of customer service

Thursday, October 08, 2020
Faustine Ingabire, Manager of ZAMUKA SACCO and representative of non-Umurenge SACCOs; Aimable Nkuranga, Executive Director of AMIR; Jean-Bosco Iyacu, Acting Country Director of AFR.
Featured

FEATURED: Private SACCOs join the digital movement

Thursday, October 08, 2020
Benitha Mia Iradukunda (left) and Anastasie Umutoniwase during the interview. / Photo by Willy Mucyo
People

How two students found their niche in laundry business

Thursday, October 08, 2020