Customer-engagement

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-engagement" (187 articles)
The New Times

Access Bank Rwanda introduces Agency Banking

Monday, November 02, 2020
Vuba vuba is one of the local companies that use digital technologies to connect people through mobile app. / Photo: Courtesy.
Business

Developing entrepreneurship in a digital economy

Monday, October 26, 2020
Social media is increasingly being recognised as a valuable means of enhancing service delivery.

Social media and the fight against poor service delivery

Friday, October 09, 2020
Banque Populaire du Rwanda head office in Kigali. / File.
Rwanda

Atlas Mara explores further acquisition options

Thursday, June 25, 2020
The New Times

Managing customer experience during Covid-19:Responding to customer needs,adapting to new normal (Part 2)

Monday, June 01, 2020
A client checks the balance on his mobile money account. / Craish Bahizi.
Business

African banks confident on growth of cashless payments

Monday, May 11, 2020
Bank of Kigali head office. The bank has initiated what it calls 'Turikumwe Special Loan' to help its customers deal with economic challenges caused by the COVID-19 pandemic. / Photo: File.
Rwanda

Are local banks resilient enough to weather COVID-19 induced crunch?

Tuesday, April 28, 2020
Ron Weiss, the CEO of Rwanda Energy Group (REG) recognized the one millionth customer, Violette Mukankuranga, a resident of Mwulire sector in Rwamagana District (Sam Ngendahimana)

Government targets $1.5bn to electrify all households

Friday, January 24, 2020
The New Times

How long is too long to be engaged?

Thursday, June 27, 2019
The New Times
Business

Is your business using the right digital marketing strategies?

Monday, March 25, 2019
Businesses in tourism and hospitality sectors have been advised to embrace digitisation to improve efficiency and customer interaction. Courtesy photo.
Business

Why tourism sector should embrace digitisation of products and services

Tuesday, January 29, 2019
The New Times
Business

Do we value our employees?

Tuesday, November 27, 2018