The-Trainer

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Search Results for "The-Trainer" (1074 articles)
Officials and participants pose for a group photo during the external validation workshop for Master of Science in clean cooling program on Thursday, January 15. Photos by Kellya Keza
Featured

ACES set to establish specialized higher learning institute to drive clean cooling skills in Rwanda

Thursday, January 15, 2026
Thousands of residents welcome the New Year 2026 at Imbuga City Walk in Nyarugenge. Craish BAHIZI

From festive cheer to financial strain: Understanding Rwanda’s seasonal economy

Friday, January 09, 2026
Customers have lunch at a hotel restaurant in Kigali. Courtesy.

Speed in customer experience: Why fast isn’t always right, but silence never is

Wednesday, January 07, 2026
A waiter serves a customer at a hotel in Kigali.

When ‘sorry’ is not enough

Monday, January 05, 2026
Yolande Mukagasana Foundation, founded by Yolande Mukagasana, a writer, historian, researcher and survivor of the 1994 Genocide against the Tutsi.
Rwanda

Yolande Mukagasana's initiative to raise responsible citizens

Tuesday, December 30, 2025
In recruitment process, candidates are shortlisted, interviewed, assessed, and asked to share salary expectations.

The silence gap: When saying nothing says everything

Friday, December 26, 2025
According to the Labour Force Survey Q3 2025 by the National Institute of Statistics of Rwanda (NISR), 15.5 percent of youth aged 16 to 30 were unemployed in August, compared to 11.7 percent of adults.
Education

Universities step up to bridge skills gap, boost graduate employability

Monday, December 22, 2025
Participants follow the presentation on the newly validated guide in Kigali on December 16. The new guide is intended for trainers who work with parents and young people in both school and community settings.
Rwanda

New guide set to tackle ‘hard talk’ between parents and adolescents

Wednesday, December 17, 2025
A waiter serves a client at Portofino Hotel in Kigali. Photo Sam Ngendahimana

The service gap no one talks about: How can we expect excellence from staff who’ve never experienced it?

Friday, December 12, 2025
Rwanda strengthens its entrepreneurship ecosystem as the SIYB programme is integrated into Rwanda Polytechnic’s digital platform, following a December 3 handover at RP Kigali Campus in collaboration with the ILO and national stakeholders.
Featured

ILO, Rwanda Polytechnic partner to strengthen Rwanda’s entrepreneurship ecosystem

Wednesday, December 03, 2025
Diane Mukasahaha during an interview with The New Times at the Kigali Special Economic Zone in Masoro on November 28. Photo by Willy Mucyo
Women

The woman powering a new chapter in Rwanda’s textile industry

Wednesday, December 03, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025