Customer-Service-Training

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Search Results for "Customer-Service-Training" (501 articles)
Clients at Biryogo Car Free Zone in Kigali. Photo by Craish BAHIZI

A growing service economy held back by silence and weak accountability

Monday, April 20, 2026
Some clients have lunch at a restaurant in Kigali. Sam Ngendahimana

Are you welcoming customers or waiting for them to prove they matter?

Monday, April 20, 2026
Hanlink Motors Rwanda, officially launched its new range of trucks and a modern showroom on March 27. Photos by Olivier Mugwiza
Featured

Hanlink Motors launches new trucks 'to power' Rwanda’s key industries

Wednesday, April 01, 2026
University of Technology and Arts of Byumba Vice Chancellor, Father Gilbert Munana and I&M Bank Rwanda CEO Benjamin Mutimura sign a new partnership on Wednesday March 25. Courtesy
Featured

I&M Bank teams up with UTAB to uplift campus life, students and teacher welfare

Saturday, March 28, 2026
The New Times

Rwanda’s youth are creating jobs – the next challenge is quality and formalisation

Wednesday, March 25, 2026
Equity Group Managing Director and CEO Dr. James Mwangi speaks during the presentation of the bank results. Mwangi said the performance demonstrates the strength of the Group’s strategic transformation
Featured

PRESS RELEASE: Equity Group records historic results, with profit surging 55% to Kshs 75.5 billion

Wednesday, March 18, 2026
Customers have lunch at Onomo Hotel in Kigali. Photo: Craish Bahizi.
Rwanda

Is dining out in Kigali becoming too expensive?

Thursday, March 12, 2026
Rubia Coffee Roasters staff pose for a photo with their award after being ranked 54th in The World’s 100 Best Coffee Shops 2026, becoming the first in Rwanda to feature the prestigious list. Dan Gatsinzi.
Featured

Kigali-based Rubia Coffee Roasters among world’s top 100 coffee shops: Why it matters

Wednesday, March 04, 2026
The BPR Bank Rwanda's newly inaugurated Centre of Excellence designed to enhance staff skills, support customers, especially women and youth. Photos by Craish BAHIZI
Featured

BPR’s new Centre of Excellence to drive skills, innovation

Sunday, February 22, 2026
Emmanuel Ndayisaba, Executive Director of the National Council of Persons with Disabilities (NCPD) addresses participants during a High-Level Policy Dialogue to confront barriers keeping persons with disabilities on the margins of Rwanda’s financial system in Kigali on February 19. Photos by Craish BAHIZI
Featured

Key players urge action to close financial inclusion gaps for persons with disabilities

Saturday, February 21, 2026
Fred Swaniker, founder and CEO of Sand Technologies.
Technology

Between Fear and Opportunity: How AI is reshaping the workplace

Wednesday, February 11, 2026
A bank teller attends to a customer in Kigali. Photo by Craish BAHIZI

Why leadership will decide the future of banking in Rwanda

Friday, January 23, 2026