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Search Results for "Customer" (4578 articles)
Bank of Kigali CEO, Diane Karusisi, poses with staff and graduates for a group photo during the ceremony in Kigali on December 4.
Featured

BK expands talent pipeline with graduation of fourth entry-level training cohort

Friday, December 05, 2025
Government officials gather for a group photo during the launch of eKash in Kigali on Friday, December 5. Photos by Craish Bahizi
Technology

Rwanda rolls out system ending fragmented digital payments

Friday, December 05, 2025
Vinay Dev, Managing Director of GlobX Rwanda, delivers his remarks during the country’s largest enterprise technology engagement event, held in Kigali on December 4. Photos by Olivie Mugwiza
Featured

Nearly 1,000 gather as GlobX, Odoo host Rwanda’s largest enterprise tech event

Friday, December 05, 2025
Screenshot
Featured

BPR Bank Rwanda Plc Wins “Bank of the Year – Rwanda” 2025

Friday, December 05, 2025
Attendees pose for a group photo at the launch of “K’avance,” an innovative overdraft service that allows users to complete essential mobile money transactions even when their wallet balance is low, on December 3. Courtesy
Featured

MoMo Rwanda launches ‘K’avance’ overdraft to keep your transactions moving

Wednesday, December 03, 2025
Officials pose for a photo with graduates during the sixth graduation ceremony of the Rwanda Academy of Finance, held in Kigali on Monday, December 1. Courtesy
Featured

RAF graduates over 500 as Rwanda accelerates drive to become regional financial hub

Tuesday, December 02, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Top performers posing for a group photo with the management team of BRALIRWA Plc. Photos: Courtesy
Featured

BRALIRWA awards top performers of its 'AFCON 2025 Distributor Competition'

Tuesday, December 02, 2025
The New Times
Economy

RwandAir flights to Zanzibar a ‘boost to regional business, leisure industry

Monday, December 01, 2025
President Paul Kagame speaking at the Inclusive Fintech Forum 2025 on February 27 in Kigali. Photo by Dan Gatsinzi

Is Rwanda ready to become Africa’s FinTech center of gravity?

Monday, December 01, 2025
Entrepreneurs think they need a lot of money to start a business, but the most important capital at the beginning isn’t financial , it’s mindset

Money moves for entrepreneurs: Building a business on a budget

Monday, December 01, 2025
The New Times
Infrastructure

How Kigali's new public transport model will work

Sunday, November 30, 2025