hospitality-industry

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Search Results for "hospitality-industry" (910 articles)
Diane Mukasahaha during an interview with The New Times at the Kigali Special Economic Zone in Masoro on November 28. Photo by Willy Mucyo
Women

The woman powering a new chapter in Rwanda’s textile industry

Wednesday, December 03, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Tangira StartUp TV Contest unveiled the top 12 entrepreneurs out of 50 who will face the judges and also undergo mentorship. Courtesy
Featured

PRESS RELEASE: Rwanda’s first StartUp TV Contest ‘Tangira’ unveils top 12 entrepreneurs

Monday, October 27, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
A view of Zaria Court Kigali during its inauguration on July 28, 2025.
Tourism

Top American hotel chain Hilton expands to Rwanda with Zaira Court

Saturday, October 25, 2025
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025
Rwandan entrepreneur Hervé Muvunyi, founded Dajah Group, a specialized financial and administrative firm that has positioned itself as the local, transparent solution committed to empowering creator. Courtesy
Music

New platform to trace Rwandan artistes’ revenues in ‘hidden’ royalties

Tuesday, October 21, 2025
Kasada, an independent hospitality investment platform recently acquired Umubano Hotel in Kigali’s Kacyiru area. Photo by Craish BAHIZI
Tourism

Investor confidence grows as Mövenpick enters Rwandan hospitality scene

Tuesday, October 21, 2025
The Minister of Trade and Industry, Prudence Sebahizi during a past interview. File
Business

Rwandan businesses eye service export markets

Tuesday, October 14, 2025
A view of Gatuna border between Rwanda and Uganda in Gicumbi District. File

Panyimur road trip revelations and why Rwanda and Uganda are still one story

Monday, October 13, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025