customer-service-week

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Search Results for "customer-service-week" (521 articles)
Bank of Kigali CEO Diane Karusisi and other bank officials plant trees on Saturday, February 28. The bank marked the milestone with a renewed environmental pledge, planting about 3,500 trees in Kigali. cOURTESY
Featured

Featured: BK marks 60 years with tree planting drive among key activities

Monday, March 02, 2026
Teddy Mpinganzima Mugabo, Chief Executive Officer of the Rwanda Green Fund and Chief Executive Officer of I&M Bank Rwanda, Benjamin Mutimura, during the signing ceremony in Kigali on February 17. Photo by Craish Bahizi
Featured

I&M Bank, Rwanda Green Fund partner to drive agritech SMEs’ growth

Wednesday, February 18, 2026
Fred Swaniker, founder and CEO of Sand Technologies.
Technology

Between Fear and Opportunity: How AI is reshaping the workplace

Wednesday, February 11, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
Featured

Building trust through customer experience

Wednesday, January 28, 2026
Why you should say sorry.

Are we communicating or just avoiding accountability?

Tuesday, January 27, 2026
The New Times
Technology

Rwanda bets on digital trust seal to grow tech exports

Saturday, January 17, 2026
The New Times
Business

How online shoppers are safeguarded under new law

Sunday, December 07, 2025
The New Times
Economy

RwandAir flights to Zanzibar a ‘boost to regional business, leisure industry

Monday, December 01, 2025
Penicillin tablets (top row) and amoxicillin (bottom row) are among the antibiotics to which laboratory findings from RBC have reported growing germ resistance. Net photo
Health

What to know as Penicillin, Amoxicillin lose effectiveness in Rwanda

Wednesday, November 26, 2025
President Paul Kagame addresses the 18th Unity Club Forum at Intare Conference Arena on Saturday, November 8. Photo by Dan Gatsinzi

The fight in the nation

Thursday, November 13, 2025
Some experts pose for a photo after their presentations on a theme 'AI Enabled Telco Charting the Course from Telco to Techco” at Mobile World Congress in Kigali on October 23. From fast to smart — and now, to self-thinking. The telco-to-techco shift is rewriting what machines can be,” experts said at MWC Kigali 2025. Photo by Dan Gatsinzi
Technology

How manufacturers are shaping the next phase of telecom

Tuesday, October 28, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025