customer-experience

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Search Results for "customer-experience" (1196 articles)
Clients at Biryogo Car Free Zone in Kigali. Photo by Craish BAHIZI

A growing service economy held back by silence and weak accountability

Monday, April 20, 2026
Some clients have lunch at a restaurant in Kigali. Sam Ngendahimana

Are you welcoming customers or waiting for them to prove they matter?

Monday, April 20, 2026
Ecobank Rwanda Plc staff and Management observe a moment of silence in honour of victims of the 1994 Genocide against the Tutsi at the Kigali Genocide Memorial. Courtesy
Kwibuka

Ecobank staff honour Genocide victims, take a stand against distortion

Friday, April 17, 2026
The deal comes as RwandaMotor introduced Deepal, an intelligent electric and hydrogen vehicle brand, into Rwanda’s automotive market.
Featured

Deepal smart EVs enter Rwanda with I&M Bank hassle-free financing

Friday, April 03, 2026
 GTBank Managing Director Yusuf Ayokunle and Blaise Gasambira, the Chief Executive Officer of RSwitch during the official launch of eKash payment system in Kigali on March 30. Photos by Emmanuel Dushimimana
Featured

GTBank goes fully interoperable with eKash, exits bilateral payment systems  

Thursday, April 02, 2026
Hanlink Motors Rwanda, officially launched its new range of trucks and a modern showroom on March 27. Photos by Olivier Mugwiza
Featured

Hanlink Motors launches new trucks 'to power' Rwanda’s key industries

Wednesday, April 01, 2026
Female students during an electrical installation exercise in Musanze Polytechnic. This year’s International Women’s Month theme, is “Give to Gain.” Photo by Sam Ngendahimana

The cost of being everything

Sunday, March 29, 2026
University of Technology and Arts of Byumba Vice Chancellor, Father Gilbert Munana and I&M Bank Rwanda CEO Benjamin Mutimura sign a new partnership on Wednesday March 25. Courtesy
Featured

I&M Bank teams up with UTAB to uplift campus life, students and teacher welfare

Saturday, March 28, 2026
The New Times

Rwanda’s youth are creating jobs – the next challenge is quality and formalisation

Wednesday, March 25, 2026
Teddy Nishimwe was among the selected people who got the capital. Numida provides short-term working capital to micro and small businesses across East Africa. Dan Gatsinzi
Featured

Numida enters Rwanda with fast, collateral-free loans to unlock SME growth

Wednesday, March 25, 2026
Kigali International Airport has been ranked the third best airport in Africa in the 2026 SKYTRAX World Airport Awards. Photo by Olivier Mugwiza
Infrastructure

Kigali International Airport ranks third best in Africa

Monday, March 23, 2026
Vivens Uwizeyimana, the founder of Umurava, was among the finalists in Hanga Pitchfest 2023.
Business

How Rwanda’s startups are overcoming barriers to grow

Monday, March 23, 2026