customer-experience

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Search Results for "customer-experience" (1271 articles)
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Featured

Building skills, creating opportunities: How Harambee connects employers and talent

Tuesday, October 20, 2026
People attend a virtual meeting. courtesy

Experience is not enough without methodology

Wednesday, October 14, 2026
The circuit is planned to feature a roller-coaster-style profile, with about 197 metres of elevation change per lap and gradients of between 13 and 15 per cent.
Rwanda

Beyond Formula 1: What Rwanda plans for Bugesera circuit

Wednesday, October 14, 2026
Ecobank Rwanda CEO Caline Umutoni poses for a photo with staff and customers during the launch of the customer service week.

The extra mile: Have we made it possible?

Monday, October 12, 2026
Bank receptionists interact with a customer at Access Bank branch in Kigali. Photo by Craish BAHIZI

Why good service and good security are one conversation

Thursday, October 08, 2026
Bank of Kigali CEO Diane Karusisi, said the agent network will be central to reaching the additional customers. Photos by Elvis Ndateba
Featured

BK expands role of 5,000 agents as it targets doubling customer base

Monday, October 05, 2026
Delegates tour an exhibition at the Africa HealthTech Summit in Kigali on Thursday, October 1. Photos by Craish BAHIZI
Health

African startups showcase health innovations that could shape medical care

Friday, October 02, 2026
Maurice Niyigena, founder of Matheo Studio and Matheo Creative Hub, says Rwanda’s growing creative industry offers young creatives new opportunities, especially online. Photo by Emmanuel Dushimimana.
Fashion

[VIDEO] From Musanze to London: Inside Maurice Niyigena’s fashion journey

Monday, September 28, 2026
Workers load goods onto a truck for transportation to upcountry destinations in Nyarugenge District, Kigali. Photo by Craish Bahizi.

When prices rise, businesses must work harder to prove their value

Friday, September 25, 2026
RwandAir staff pose with the award. Photo credit, RwandAir media.
Aviation

RwandAir wins continental award for best staff

Saturday, September 19, 2026
Empower The Future’s approach.

The problem we see may not be the problem

Friday, September 04, 2026
Rose Ngabire, Chief Operating Officer at Bank of Kigali, reaffirmed the bank’s commitment to strengthening its relationship with the HR community.
Featured

BK launches ‘all-in-one’ banking solution to better meet employees’ financial needs

Wednesday, September 02, 2026