Customer-Service-Training

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Search Results for "Customer-Service-Training" (516 articles)
Beneficiaries of KoraLink programme that is a collaborative partnership between the Mastercard Foundation, The Commons Project Foundation (TCP), Africa, Society for Family Health (SFH) Rwanda and the ICT Chamber. Bahizi
Featured

How ‘KoraLink’ is helping young Rwandans turn small earnings into thriving businesses

Friday, August 21, 2026
Some of the more than 80,000 pilgrims from around the world attend the celebration of the Feast of the Assumption of the Virgin Mary in Kibeho, Nyaruguru District, on Saturday, August 15. Courtesy

Kibeho 15th August: Faith was ready, but were the services?

Friday, August 21, 2026
Some of the more than 80,000 pilgrims from around the world attend the celebration of the Feast of the Assumption of the Virgin Mary in Kibeho, Nyaruguru District, on Saturday, August 15. Courtesy
Rwanda

Kibeho 15th August: Faith was ready, but were the services? 

Thursday, August 20, 2026
Nyabugogo Branch aims to enhance customer experience and meet growing demand for banking services.
Featured

I&M Bank expands Nyabugogo Branch to meet growing demand, speed up customer service

Monday, August 03, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
Jacqueline Dushimirimana is a heavy-duty truck driver who transports cargo across East Africa. Courtesy.
Education

How new training centre raises bar for heavy truck drivers

Friday, July 17, 2026
Customers rarely become ambassadors because everything was ordinary. They become ambassadors because someone made them feel extraordinary. Photo by SAM NGENDA

The best marketing doesn't feel like marketing

Wednesday, July 15, 2026
The week-long training, ran from July 6 through 11, 2026.
Featured

Zaria Court Hotel invests in hospitality training to elevate guest experience

Monday, July 13, 2026
Yves Kayihura, Head of Retail Banking at I&M Bank, addresses the bank's agents during a training on the new payment systems. Photos by Craish Bahizi
Featured

Customers to access enhanced financial services as I&M Bank upskills Karame Twaje agents

Wednesday, July 08, 2026
The New Times
Featured

Isoko y’Ubuzima brings clean water, sanitation to over 369,000 Rwandans

Saturday, June 27, 2026
Louise Kanyonga, the newly appointed Chief Executive Officer of Zigama Credit and Savings Society (Zigama CSS). File
Business

What Louise Kanyonga’s appointment means for Zigama CSS

Friday, June 19, 2026
Munyax Eco founder Francine Munyaneza speaks to The New Times during the interview. She started the solar energy company in 2013. Photos by Craish Bahizi
Women

How Francine Munyaneza built a solar energy company

Friday, June 19, 2026