Customer-Service-Training

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Search Results for "Customer-Service-Training" (521 articles)
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Featured

Building skills, creating opportunities: How Harambee connects employers and talent

Tuesday, October 20, 2026
Ecobank Rwanda CEO Caline Umutoni poses for a photo with staff and customers during the launch of the customer service week.

The extra mile: Have we made it possible?

Monday, October 12, 2026
Bank receptionists interact with a customer at Access Bank branch in Kigali. Photo by Craish BAHIZI

Why good service and good security are one conversation

Thursday, October 08, 2026
Bank of Kigali CEO Diane Karusisi, said the agent network will be central to reaching the additional customers. Photos by Elvis Ndateba
Featured

BK expands role of 5,000 agents as it targets doubling customer base

Monday, October 05, 2026
Some people during exercises at Fitness Point Gym in Kigali. File
Health

Rwanda’s fitness boom creates new jobs, business opportunities

Monday, October 05, 2026
Beneficiaries of KoraLink programme that is a collaborative partnership between the Mastercard Foundation, The Commons Project Foundation (TCP), Africa, Society for Family Health (SFH) Rwanda and the ICT Chamber. Bahizi
Featured

How ‘KoraLink’ is helping young Rwandans turn small earnings into thriving businesses

Friday, August 21, 2026
Some of the more than 80,000 pilgrims from around the world attend the celebration of the Feast of the Assumption of the Virgin Mary in Kibeho, Nyaruguru District, on Saturday, August 15. Courtesy

Kibeho 15th August: Faith was ready, but were the services?

Friday, August 21, 2026
Some of the more than 80,000 pilgrims from around the world attend the celebration of the Feast of the Assumption of the Virgin Mary in Kibeho, Nyaruguru District, on Saturday, August 15. Courtesy
Rwanda

Kibeho 15th August: Faith was ready, but were the services? 

Thursday, August 20, 2026
Nyabugogo Branch aims to enhance customer experience and meet growing demand for banking services.
Featured

I&M Bank expands Nyabugogo Branch to meet growing demand, speed up customer service

Monday, August 03, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
Jacqueline Dushimirimana is a heavy-duty truck driver who transports cargo across East Africa. Courtesy.
Education

How new training centre raises bar for heavy truck drivers

Friday, July 17, 2026
Customers rarely become ambassadors because everything was ordinary. They become ambassadors because someone made them feel extraordinary. Photo by SAM NGENDA

The best marketing doesn't feel like marketing

Wednesday, July 15, 2026