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Search Results for "Customer-Service" (2573 articles)
KOKO Networks Kenya, which had been providing financial support to the Rwandan operation, entered insolvency administration in late 2025. File
Business

Bioethanol company KOKO seeks new investors to sustain operations

Friday, June 05, 2026
Bank officials and customers officially open Equity Bank Rwanda's Nyamirambo branch.
Featured

Equity Bank’s new Nyamirambo branch widens access to finance as lender expands

Thursday, June 04, 2026
Century Park Hotel and Residences is among four hospitality establishments ordered by RDB to temporary close on Thursday, June 4. Courtesy
Tourism

RDB closes four hotels over standards concerns 

Thursday, June 04, 2026
Clients take a breakfast at a hotel in Kigali. The purpose of feedback is not validation. It is learning. Sam Ngendahimana

Are you collecting feedback or just collecting compliments?

Tuesday, June 02, 2026
Panelists engage in a discussion on the African Continental Free Trade Area (AfCFTA) in Kigali. Courtesy

The misconception of Africa as one market

Monday, June 01, 2026
Officials pose for a photo during VisiontechPLG Rwanda Launch Summit 2026, a high-level executive and policy forum in Kigali. Courtesy
Featured

VisiontechPLG enters Rwanda to advance digital services, cybersecurity

Friday, May 29, 2026
A coffee shop attendant near BK Arena. File
Business

Businesses hope to cash in on Basketball Africa League playoffs

Friday, May 22, 2026
I&M Bank Rwanda posted an 18 per cent increase in net profit to Rwf6.4 billion for the quarter ended March 31, 2026. Photo by Craish BAHIZI (2)
Featured

I&M Bank Rwanda achieves 18% profit growth, deposits cross Rwf1tn in Q1 2026

Friday, May 22, 2026
Real value is built over time through consistent delivery, clear market positioning, and the ability to build trust with customers and stakeholders.

Visibility is not the same as value

Thursday, May 21, 2026
A common misconception is that AI is primarily a technological issue.

AI is easy to buy, hard to lead

Wednesday, May 20, 2026
BPR Rwanda officials during the bank’s annual general meeting in Kigali, on May 16. Courtesy
Featured

BPR Bank expects sustained growth after 35% profit jump driven by lending expansion

Tuesday, May 19, 2026
Eddy Sebera, the newly named Chairman of Liaison Rwanda
Featured

Press Release: Liaison Group names Eddy Sebera Chairman of Liaison Rwanda in strategic leadership move

Tuesday, May 19, 2026