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Search Results for "Customer" (4679 articles)
A liquefied petroleum gas shop in Remera, Kigali. File

Why Rwanda must never let a good energy crisis go to waste

Monday, April 20, 2026
MTN Rwandacell PLC has the appointed Elijah Iragaba as its new Chief Technology Officer. Courtesy
Rwanda

MTN Rwanda appoints Elijah Iragaba as Chief Technology Officer

Monday, April 20, 2026
Clients at Biryogo Car Free Zone in Kigali. Photo by Craish BAHIZI

A growing service economy held back by silence and weak accountability

Monday, April 20, 2026
Some clients have lunch at a restaurant in Kigali. Sam Ngendahimana

Are you welcoming customers or waiting for them to prove they matter?

Monday, April 20, 2026
Ecobank Rwanda Plc staff and Management observe a moment of silence in honour of victims of the 1994 Genocide against the Tutsi at the Kigali Genocide Memorial. Courtesy
Kwibuka

Ecobank staff honour Genocide victims, take a stand against distortion

Friday, April 17, 2026
I&M Bank Rwanda staff celebrate the two awards by Rwanda Women in Business Association (RWIBA) for institutional excellence and leadership in advancing gender equity. Courtesy
Featured

I&M Bank Rwanda recognised for advancing gender equity, inclusive growth

Friday, April 03, 2026
The deal comes as RwandaMotor introduced Deepal, an intelligent electric and hydrogen vehicle brand, into Rwanda’s automotive market.
Featured

Deepal smart EVs enter Rwanda with I&M Bank hassle-free financing

Friday, April 03, 2026
Bank of Kigali CEO Diane Karusisi and BK Group CEO Uzziel Ndagijimana during a press conference. BK Group has reported a strong financial performance for 2025, posting a net profit of Rwf110.1 billion.
Featured

BK Group delivers strong double-digit profit growth as asset base reaches new milestone

Friday, April 03, 2026
Graduates of the Grow 2 Scale (G2S) programme celebrate during the graduation ceremony on Tuesday, March 31, in Musanze. The two-year growth program designed to scale small enterprises and deepen inclusion. Courtesy
Featured

BPN-backed entrepreneurs triple jobs, expand markets as inclusion drive gains ground

Thursday, April 02, 2026
 GTBank Managing Director Yusuf Ayokunle and Blaise Gasambira, the Chief Executive Officer of RSwitch during the official launch of eKash payment system in Kigali on March 30. Photos by Emmanuel Dushimimana
Featured

GTBank goes fully interoperable with eKash, exits bilateral payment systems  

Thursday, April 02, 2026
Rwanda’s banking sector is facing a fresh wave of attempted cyber fraud, with banks and regulators warning customers against scammers
Finance

Banks raise alarm over surge in phishing attempts 

Thursday, April 02, 2026
Equity Bank's commitment to customer protection and financial stability was demonstrated by its swift provisioning for any potential shortfall, fully immunising its customers and operations without causing market destabilisation or erosion of public trust. Courtesy

How banks are pioneering 'first responders' in coordinated defence against cyber attacks

Wednesday, April 01, 2026