Customer-service

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Search Results for "Customer-service" (2605 articles)
A group of digital service agents at the closing of a two-week training on digital services and small business management on Thursday, October 22. / Photo: Courtesy.
Rwanda

Digital agents form trade union to advocate for their rights

Saturday, October 24, 2020
The New Times
Rwanda

MTN Rwanda receives Mobile Money certification

Wednesday, October 21, 2020
Bill Howarth, President of the International Compliance Association (ICA). / Photo: Courtesy.
Rwanda

RFL enters into skills development partnership

Tuesday, October 20, 2020
The New Times
Weekender

Covid-19 might make customer ‘king’ again!

Thursday, October 15, 2020
The New Times
Featured

Equity Bank Plc celebrates Customer Service Week

Friday, October 09, 2020
Social media is increasingly being recognised as a valuable means of enhancing service delivery.

Social media and the fight against poor service delivery

Friday, October 09, 2020
Aimable Nkuranga (left), Executive director of AMIR and Jean-Bosco Iyacu Acting country director sign an MoU which will allow the deployment of a core banking software that will automate the SACCOsu2019 business operations on October 7.

Private SACCOs turn to digital platforms to plug financial leaks

Friday, October 09, 2020
Quality customer service is a prerequisite for any business to grow. / Photo: Net.
Weekender

The essence of customer service

Thursday, October 08, 2020
Faustine Ingabire, Manager of ZAMUKA SACCO and representative of non-Umurenge SACCOs; Aimable Nkuranga, Executive Director of AMIR; Jean-Bosco Iyacu, Acting Country Director of AFR.
Featured

FEATURED: Private SACCOs join the digital movement

Thursday, October 08, 2020
Bank of Kigali Chief Executive Diane Karusisi (centre), assisted by 2 clients, cuts the ribbon during the launch of the One-stop-centre digital booth at the banku2019s headquarters in Kigali on Monday, October 5. / Photo: Dan Nsengiyumva.
Rwanda

BK kicks off the Customer Service Week with launch of digital booth

Tuesday, October 06, 2020
The New Times

EDITORIAL: Improving service delivery should be every Rwandan’s responsibility

Tuesday, September 29, 2020
A client withdraws money at Bank of Kigali agent outlet in Kimironko, Gasabo District on Monday, September 28. / Photo: Dan Nsengiyumva.
Rwanda

How Bank of Kigali’s Agency Banking has changed access to financial services

Tuesday, September 29, 2020