Service-Excellence

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Search Results for "Service-Excellence" (733 articles)
Rwanda Defence Force Engineer Contingent rehabilitates a residential house damaged by Hurricane Melissa in 2025, during the launch of a joint reconstruction project on Monday, January 19, in Montego
Editorial

RDF’s humanitarian act in Jamaica redefines conventional military service

Wednesday, January 21, 2026
Ambassador of the Republic of South Korea to Rwanda, Woo-Jin Jeong,(2nd R) joins officials to cut a cake during the inauguration event in Kigali. All photos by Kellya Keza
Featured

International Covenant College opens in Kigali with full tuition scholarships for first cohort

Tuesday, January 13, 2026
Zaria Court is located in the heart of Kigali Sports City, steps from the 10,000-seat BK Arena and the iconic 45,000-seat Amahoro Stadium. Courtesy
Featured

Zaria Court Kigali now open as part of Tapestry Collection by Hilton

Monday, January 12, 2026
Customers have lunch at a hotel restaurant in Kigali. Courtesy.

Speed in customer experience: Why fast isn’t always right, but silence never is

Wednesday, January 07, 2026
Guided by Agaciro, a philosophy of dignity, self-worth, responsibility, and national ownership, Rwandans restored confidence, revived institutions, and reclaimed agency over their future.

Agaciro must evolve into agaciroism

Tuesday, January 06, 2026
A waiter serves a customer at a hotel in Kigali.

When ‘sorry’ is not enough

Monday, January 05, 2026
In recruitment process, candidates are shortlisted, interviewed, assessed, and asked to share salary expectations.

The silence gap: When saying nothing says everything

Friday, December 26, 2025
Transparency International Rwanda Executive Director, Appollinaire Mupinganyi, presents the Rwanda Bribery Index 2025 on December 3. The report shows that some citizens continue to encounter demands for bribes when accessing basic services. Courtesy

Leadership measured in results, not titles

Friday, December 26, 2025
FCPA Obadiah R. Biraro, President, ICPAR, delivers his remarks at the inaugural ICPAR Members’ Luminary Gala Dinner. Courtesy
Featured

Shades of Excellence: Highlights from ICPAR members’ Luminary Gala

Thursday, December 25, 2025
Officials pose for a group photo with the newly graduated 18 pilots of the sixth cohort from Akagera Aviation Flying School (AAFS).
Education

18 young pilots graduate, share inspiration

Friday, December 19, 2025
Residents undergo the Community-based screening for hypertension and NCDs at Kigali Car Free Day mass sports. File
Health

Inside health initiatives that shaped 2025

Thursday, December 18, 2025
SanlamAllianz Life Insurance Plc officials unveil Ako Kanya product in Kigali on Tuesday, December 16. Photos by Kellya Keza
Featured

SanlamAllianz Life Insurance launches ‘Ako Kanya’ USSD service to enable instant access to savings

Wednesday, December 17, 2025