Customer

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer" (4769 articles)
Clients take a breakfast at a hotel in Kigali. The purpose of feedback is not validation. It is learning. Sam Ngendahimana

Are you collecting feedback or just collecting compliments?

Tuesday, June 02, 2026
Panelists engage in a discussion on the African Continental Free Trade Area (AfCFTA) in Kigali. Courtesy

The misconception of Africa as one market

Monday, June 01, 2026
Officials pose for a photo during VisiontechPLG Rwanda Launch Summit 2026, a high-level executive and policy forum in Kigali. Courtesy
Featured

VisiontechPLG enters Rwanda to advance digital services, cybersecurity

Friday, May 29, 2026
Left to right: BRD Chief Executive Officer Stella Rusine Nteziryayo; the Minister of State at the Ministry of ICT and Innovation, Yves Iradukunda; Kayco co-founder and Chief Technology Officer Kevin G. Kayisire, and the company’s co-founder and Chief Executive Officer Crepin Kayisire, chat as they visit the company’s merchant at Zaria Court Hotel in Kigali, on May 28, 2026 (Dan Gatsinzi).
Featured

BRD-backed startups achieve strong growth, deliver tech-driven impact

Friday, May 29, 2026
Choplife Gaming's promotional poster (courtesy)
Featured

Press release: Choplife Gaming to launch betPawa in Mali following PMU Mali licence approval

Thursday, May 28, 2026
Intore Massamba, Mariya Yohana and Abdul Makanyaga, Rwanda’s most recognisable artistes will feature at Nicyo Gihe Beat.

Nicyo Gihe: Connecting a nation in motion

Tuesday, May 26, 2026
The New Times
Featured

Supporting Rwanda’s digital workforce: TeKnowledge’s long‑term commitment

Tuesday, May 26, 2026
BK Group Plc Board Chairperson Jean Philippe Prosper and the grioup's CEO Uzziel Ndagijimana during the Group’s Annual General Meeting (AGM) in Kigali on Friday, May 22. All photos by Kellya Keza
Featured

BK Group at 60: Strong profits fuel higher dividends, expansion drive

Sunday, May 24, 2026
AI PHOTO

Understanding layered finance and the use of SKR-driven development financing

Saturday, May 23, 2026
A coffee shop attendant near BK Arena. File
Business

Businesses hope to cash in on Basketball Africa League playoffs

Friday, May 22, 2026
I&M Bank Rwanda posted an 18 per cent increase in net profit to Rwf6.4 billion for the quarter ended March 31, 2026. Photo by Craish BAHIZI (2)
Featured

I&M Bank Rwanda achieves 18% profit growth, deposits cross Rwf1tn in Q1 2026

Friday, May 22, 2026
Real value is built over time through consistent delivery, clear market positioning, and the ability to build trust with customers and stakeholders.

Visibility is not the same as value

Thursday, May 21, 2026