Customer

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Search Results for "Customer" (4820 articles)
Customers at Bank of Kigali main branch. Starting on July 14, customers can now transfer up to Rwf10 million per transaction between bank accounts and mobile wallets. File
Editorial

eKash is a welcome step towards seamless regional payments

Thursday, July 16, 2026
Jacqueline Dushimirimana is a heavy-duty truck driver who transports cargo across East Africa. Courtesy.
Education

How new training centre raises bar for heavy truck drivers

Friday, July 17, 2026
Customers rarely become ambassadors because everything was ordinary. They become ambassadors because someone made them feel extraordinary. Photo by SAM NGENDA

The best marketing doesn't feel like marketing

Wednesday, July 15, 2026
Customers at Bank of Kigali main branch. Starting on July 14, customers can now transfer up to Rwf10 million per transaction between bank accounts and mobile wallets. File
Rwanda

eKash harmonises Rwanda's bank, mobile payments

Tuesday, July 14, 2026
The Radisson Blu and Kigali Convention Centre launched a week-long programme focused on sustainability, community partnerships and its next phase of growth during the 10th anniversary on Monday, July 13. Kellya Keza
Featured

Radisson Blu, KCC mark decade of driving hospitality growth, community impact

Tuesday, July 14, 2026
The week-long training, ran from July 6 through 11, 2026.
Featured

Zaria Court Hotel invests in hospitality training to elevate guest experience

Monday, July 13, 2026
Mobile money has changed daily life in Rwanda. You pay the moto, top up electricity, and split bills with friends, all from MTN MoMo, Airtel Money, or through eKash.

How to outsmart mobile money scams

Monday, July 13, 2026
Watu East Africa General Manager Andrii Volokha speaks to The New Times in Kigali on July 9, 2026, about the company's plans to expand asset financing for electric motorcycles and smartphones in Rwanda. Photo by Craish Bahizi.
Featured

Watu sets sights on expanding flexible e-bike, smartphone financing in Rwanda

Saturday, July 11, 2026
Customer experience, at its heart, is not about technology. It is not about systems. It is not even about service. It is about making another human being feel seen, heard, and understood. Internet

Was anyone listening?

Friday, July 10, 2026
Yves Kayihura, Head of Retail Banking at I&M Bank, addresses the bank's agents during a training on the new payment systems. Photos by Craish Bahizi
Featured

Customers to access enhanced financial services as I&M Bank upskills Karame Twaje agents

Wednesday, July 08, 2026
A family enjoys a friendly basketball challenge at Simba Supermarket’s family arcade, where every game adds to the holiday excitement.
Featured

I&M Bank, Simba Supermarket offer complete family experience for school holidays

Wednesday, July 08, 2026
Ecobank Rwanda headquarters. Ecobank has launched its first dedicated agricultural lending facility, aimed at addressing the persistent financing gap in one of the country’s most critical sectors. Courtesy
Featured

Ecobank Rwanda launches first dedicated agriculture lending facility, offering up to Rwf2bn

Wednesday, July 08, 2026