customer-experience

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Search Results for "customer-experience" (1271 articles)
Louise Kanyonga, the newly appointed Chief Executive Officer of Zigama Credit and Savings Society (Zigama CSS). File
Business

What Louise Kanyonga’s appointment means for Zigama CSS

Friday, June 19, 2026
I&M Bank (Rwanda) Plc, has officially launched Karame Twaje Agency Banking.
Featured

I&M Bank takes banking closer to communities with ‘Karame Twaje’ agency network

Thursday, June 18, 2026
Delegates attend the Odoo Business Show Kigali, which brought together more than 800 entrepreneurs, business leaders, technology professionals and decision-makers.
Featured

Odoo Business Show Kigali highlights need for smarter business systems

Monday, June 15, 2026
Emmanuel Hakilimati, a bartender on duty in a hotel bar in Kigali. Photo by Sam Ngendahimana

The loyalty myth: Are customers really loyal?

Monday, June 15, 2026
Students and recent graduates speak with recruiters at the EBCR career fair at Kimisagara Youth Center in Kigali during a past edition of the event. COURTESY
Education

How career fairs help Kigali’s young job seekers enter the workforce

Saturday, June 13, 2026
RwandAir has been recognised as the Best Cabin Service in Africa at the 2026 APEX Best Award. Courtesy
Aviation

RwandAir named Best Cabin Service in Africa

Friday, June 12, 2026
Emmanuella Nzahabonimana joins NCBA Bank Rwanda from BPR Bank.

Emmanuella Nzahabonimana named NCBA Bank's chief operations officer

Wednesday, June 10, 2026
EVP CHARGER currently operates about 95 electric motorcycle superfast direct charging stations and nearly 20 superfast charging stations for electric cars.
Featured

How EVP Charger is powering Rwanda’s EV transition

Tuesday, June 09, 2026
An arranged dining table awaits guests at a hotel restaurant, in Kigali. Photo by Sam Ngendahimana.

Your bad day shouldn't become your customer's problem

Tuesday, June 09, 2026
KASHA Chief Executive Officer Joanna Bichsel (c) poses for a photo with two staff during the celebration on the 10th anniversary in Kigali.
Featured

Kasha at 10: How one mother's idea became a disruptive Pan-African HealthTech company

Monday, June 08, 2026
Passengers at Nyabugogo taxi park. Photo by Craish Bahizi
Rwanda

'Don’t you remember me?': The gaslighting trick scammers use

Monday, June 08, 2026
Chopwin, Choplife Gaming’s online casino and instant gaming platform, is preparing to launch in Namibia as the company expands its footprint in Africa (courtesy)
Featured

Press release: Choplife Gaming set to launch Chopwin in Namibia

Friday, June 05, 2026