Customer-Trust

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Customer-Trust" (481 articles)
University students interact during a teamwork exercise in Kigali. Photo by Craish Bahizi

Leadership begins before the workplace

Monday, February 23, 2026
Workers sort and pack products into paper-made packages at a processing facility in Kigali. The initiative promotes eco-friendly packaging while supporting local manufacturing and job creation. Courtesy
Featured

How Rwanda is driving the transition from plastic to sustainable packaging

Friday, February 13, 2026
Officials celebrate the 10th anniversary of Bank of Africa in Rwanda, as the bank also inaugurates new Head office on February 10. All photos by Craish Bahizi
Featured

Featured: Bank of Africa Rwanda marks 10 years with its new Head Office inauguration

Thursday, February 12, 2026
The new kit, each valued at over Rwf1.45 million, is designed to detect faulty meters, prevent overcharging or undercharging, and strengthen trust in rural water services. Photos by Craish BAHIZI
Featured

Featured: New meter test kits to improve rural water billing, cut losses

Thursday, February 12, 2026
People talking in a Kigali café. Marketing has become less about persuasion and more about connection. Photo by Olivier Mugwiza

From noise to meaning: The quiet evolution of modern marketing 

Thursday, January 29, 2026
IT students collaborate on solutions during a hackathon competition in Kigali on September 29, 2024. Photo by Craish Bahizi

How far can you go? Turn goals into results in 2026

Thursday, January 29, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
Featured

Building trust through customer experience

Wednesday, January 28, 2026
Why you should say sorry.

Are we communicating or just avoiding accountability?

Tuesday, January 27, 2026
BK Group CEO Uzziel Ndagijimana, BK CEO Diane Karusisi, Chairperson of the Board of Directors, Eugene Ubalijoro, celebrate at BK Legacy Gala Dinner on Friday, January 23. All photo by Craish BAHIZI
Featured

Featured: BK’s 60-year journey told through the voices of its clients

Sunday, January 25, 2026
A bank teller attends to a customer in Kigali. Photo by Craish BAHIZI

Why leadership will decide the future of banking in Rwanda

Friday, January 23, 2026
Simba Supermarket continues to set the pace in everyday retail by delivering quality products that meet the needs of modern households while remaining accessible and affordable. Courtesy
Featured

Why Simba Supermarket delivers global quality with everyday affordability

Thursday, January 22, 2026
The New Times
Technology

Rwanda bets on digital trust seal to grow tech exports

Saturday, January 17, 2026