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Search Results for "Customer-Service" (2605 articles)
Aimé Abizera is the new CEO for Rwanda. Courtesy photo
Featured

FEATURED: Aimé Abizera appointed CEO of GVA Rwanda

Monday, March 18, 2024
Yves Gashema, Commercial Director of GVA Rwanda, Aime Abizera, CEO of GVA Rwanda (C), and David Serugero, Customer Experience. CEO Abizera explained the rationale behind launching the promotional campaign at this time during a press conference held on March 14. Photos by Craish Bahizi
Featured

Celebrating 4 years: GVA Rwanda launches limited-time offer for fibre internet installation

Saturday, March 16, 2024
CanalBox Rwanda technicians install aerial fibre optic cables in a Kigali neighbourhood fiber in the June, 2022. Millions of Canalbox customers in Rwanda and across Africa have been experiencing slow internet connectivity following major cuts of the company’s submarine cables in West Africa, the company said in a communique on Thursday, March 14. File photo
Technology

Canalbox submarine cable cuts disrupt internet access in Rwanda, Africa

Friday, March 15, 2024
(R-L): Kigali City Mayor Samuel Dusengiyumva, Jimmy Gasore, the Minister of Infrastructure and Minister of Finance Uzziel Ndagijimana. Minister Gasore revealed that the decision to liberalise the sector is aimed to enhance service quality. Photo: Emmanuel Dushimimana
Infrastructure

Liberalization of public transport set to increase competition

Thursday, March 14, 2024
The New Times
Featured

FEATURED: NCBA Rwanda donates health insurance for teen mothers and single mothers with disabilities and their families

Wednesday, March 06, 2024
Sam Tayengwa, the CEO of TransUnion Rwanda during the interview. Photos by Willy Mucyo
Finance

TransUnion Rwanda boss talks credit monitoring conducts, non-performing loans

Tuesday, March 05, 2024
RwandAir's plane while taking off at Kigali international airport. National carrier RwandAir will suspend all flights to and from Mumbai, effective March 15 (Sam Ngendahimana)
Aviation

Why RwandAir plans to suspend Mumbai flights

Saturday, March 02, 2024
Jean Bosco Iyacu, the CEO of Access to Finance Rwanda (AFR), speaking during the groundbreaking convening event, on Thursday, February 29. He underscored the importance of knowledge dissemination in enabling Rwanda's financial sector to harness the transformative power of data and steadfastly uphold its competitive edge amidst the whirlwind dynamics of the global marketplace. All photos by Dan Gatsinzi.
Finance

Access to Finance Rwanda emphasizes role of data analytics in financial sector

Saturday, March 02, 2024
Agents who completed upskilling training on enhanced citizen services.
Featured

Irembo, Africa Management Institute train agents for enhanced citizen services

Wednesday, February 21, 2024
Jean-Jacques Sereme Kajuga, Chief Operating Officer of RSwitch, speaking to fintech industry players about RNDPS eKash on February 16. Courtesy photo
Featured

How Rwanda's digital payment system, eKash is driving financial inclusion

Monday, February 19, 2024
A bank teller serving a client at Kacyiru Umurenge Sacco in Kigali. File
Featured

Empowering Rwandans: Bridging gaps through inclusive banking initiatives

Thursday, February 15, 2024
Officials pose for a photo at the event to announce the transition. This evolution is underscored by LOLC Group's acquisition of a substantial 90% shareholding.
Featured

LOLC Unguka Finance PLC launches new era of financial inclusivity in Rwanda

Monday, February 12, 2024