Customer-Trust

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Search Results for "Customer-Trust" (481 articles)
Passengers at Nyabugogo taxi park. Photo by Craish Bahizi
Rwanda

'Don’t you remember me?': The gaslighting trick scammers use

Monday, June 08, 2026
RwandAir resumed flights on June 1 after almost three months of suspension due to security concerns linked to the conflict involving Iran, Israel and the United States. Courtesy
Editorial

RwandAir’s return to the Gulf is welcome, but exporters must rebuild smarter

Friday, June 05, 2026
Bank officials and customers officially open Equity Bank Rwanda's Nyamirambo branch.
Featured

Equity Bank’s new Nyamirambo branch widens access to finance as lender expands

Thursday, June 04, 2026
Panelists engage in a discussion on the African Continental Free Trade Area (AfCFTA) in Kigali. Courtesy

The misconception of Africa as one market

Monday, June 01, 2026
Officials pose for a photo during VisiontechPLG Rwanda Launch Summit 2026, a high-level executive and policy forum in Kigali. Courtesy
Featured

VisiontechPLG enters Rwanda to advance digital services, cybersecurity

Friday, May 29, 2026
BK Group Plc Board Chairperson Jean Philippe Prosper and the grioup's CEO Uzziel Ndagijimana during the Group’s Annual General Meeting (AGM) in Kigali on Friday, May 22. All photos by Kellya Keza
Featured

BK Group at 60: Strong profits fuel higher dividends, expansion drive

Sunday, May 24, 2026
I&M Bank Rwanda posted an 18 per cent increase in net profit to Rwf6.4 billion for the quarter ended March 31, 2026. Photo by Craish BAHIZI (2)
Featured

I&M Bank Rwanda achieves 18% profit growth, deposits cross Rwf1tn in Q1 2026

Friday, May 22, 2026
Real value is built over time through consistent delivery, clear market positioning, and the ability to build trust with customers and stakeholders.

Visibility is not the same as value

Thursday, May 21, 2026
Officials cut a ribbon to inaugurate Access Bank's new branch in Kicukiro on Thursday, April 30. Photo. TNT/ Craish and Bahizi
Featured

Access Bank new branch set to widen opportunities for Kicukiro businesses

Tuesday, May 05, 2026
Governor of National Bank of Rwanda Soraya Hakuziyaremye addresses at the ZEP-RE annual meetings in Kigali, on Monday, May 4. Courtesy
Economy

Low insurance penetration worries African policymakers

Tuesday, May 05, 2026
BPR Rwanda customers at the Nyabugogo Branch.

The chained pen theory of banking trust

Monday, May 04, 2026
According to the writer, customers are not just buying what they see. They are buying what they believe they will experience. Photo by Sam Ngendahimana

Not all that glitters is gold: When service doesn’t match the story

Thursday, April 23, 2026