Customer-Trust

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Search Results for "Customer-Trust" (477 articles)
Officials pose for a photo during VisiontechPLG Rwanda Launch Summit 2026, a high-level executive and policy forum in Kigali. Courtesy
Featured

VisiontechPLG enters Rwanda to advance digital services, cybersecurity

Friday, May 29, 2026
BK Group Plc Board Chairperson Jean Philippe Prosper and the grioup's CEO Uzziel Ndagijimana during the Group’s Annual General Meeting (AGM) in Kigali on Friday, May 22. All photos by Kellya Keza
Featured

BK Group at 60: Strong profits fuel higher dividends, expansion drive

Sunday, May 24, 2026
I&M Bank Rwanda posted an 18 per cent increase in net profit to Rwf6.4 billion for the quarter ended March 31, 2026. Photo by Craish BAHIZI (2)
Featured

I&M Bank Rwanda achieves 18% profit growth, deposits cross Rwf1tn in Q1 2026

Friday, May 22, 2026
Real value is built over time through consistent delivery, clear market positioning, and the ability to build trust with customers and stakeholders.

Visibility is not the same as value

Thursday, May 21, 2026
Officials cut a ribbon to inaugurate Access Bank's new branch in Kicukiro on Thursday, April 30. Photo. TNT/ Craish and Bahizi
Featured

Access Bank new branch set to widen opportunities for Kicukiro businesses

Tuesday, May 05, 2026
Governor of National Bank of Rwanda Soraya Hakuziyaremye addresses at the ZEP-RE annual meetings in Kigali, on Monday, May 4. Courtesy
Economy

Low insurance penetration worries African policymakers

Tuesday, May 05, 2026
BPR Rwanda customers at the Nyabugogo Branch.

The chained pen theory of banking trust

Monday, May 04, 2026
According to the writer, customers are not just buying what they see. They are buying what they believe they will experience. Photo by Sam Ngendahimana

Not all that glitters is gold: When service doesn’t match the story

Thursday, April 23, 2026
Some Made-In-Rwanda brands.

Many African brands don’t have a marketing problem. They have a clarity problem

Wednesday, April 22, 2026
Clients at Biryogo Car Free Zone in Kigali. Photo by Craish BAHIZI

A growing service economy held back by silence and weak accountability

Monday, April 20, 2026
 GTBank Managing Director Yusuf Ayokunle and Blaise Gasambira, the Chief Executive Officer of RSwitch during the official launch of eKash payment system in Kigali on March 30. Photos by Emmanuel Dushimimana
Featured

GTBank goes fully interoperable with eKash, exits bilateral payment systems  

Thursday, April 02, 2026
Equity Bank's commitment to customer protection and financial stability was demonstrated by its swift provisioning for any potential shortfall, fully immunising its customers and operations without causing market destabilisation or erosion of public trust. Courtesy

How banks are pioneering 'first responders' in coordinated defence against cyber attacks

Wednesday, April 01, 2026