poor-service-delivery

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Search Results for "poor-service-delivery" (805 articles)
A barman attends to a client at the Kigali Serena Hotel. The hospitality industry is still wanting in customer service. (Timothy Kisambira)

How to scale up Rwanda's customer care service

Saturday, June 04, 2016
Gasigwa repairs a radio in his new house. (J. Mbonyinshuti)

Former Ruhondo islanders say life has changed for the better

Wednesday, May 25, 2016
Panelists at the 2016 AfDB Annual Meetings in Lusaka, Zambia. (Courtesy)

AfDB Annual Meetings: ‘Smart-Africa’ requires more investment in ICT

Monday, May 23, 2016
Erica J. Barks-Ruggles, the USA Ambassador to Rwanda (L), chats with Prime Minister Anastase Murekezi during the launch of a new project to combat malnutrition in Rwanda in Kigali, yesterday. (Timothy Kisambira)

Rwf14bn drive against malnutrition launched

Friday, May 20, 2016
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Fourth Industrial Revolution: poverty, graft and climate change must be addressed

Tuesday, May 17, 2016
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Business

How to boost Made-in-Rwanda campaign

Monday, May 02, 2016
Last year's Ms. Geek winner Vanessa Mutesi (C) receives a dummy cheque from (R) Jean-Philbert Nsengimana, Minister for Youth and ICT. Left is Lucy Mbabazi, President of Girls in I....

5 tech savvy ladies to battle it out in Ms. Geek 2016

Saturday, April 23, 2016
The writer (second left) with Masai herdsmen and a KTB official during the trip. (Courtesy)
Business

Lessons from Kenya's tourism body

Monday, April 18, 2016
President Kagame is welcomed by a sea of residents to Gakenke District in Northern Province yesterday. (Village Urugwiro)

Kagame reassures Gakenke on feeder roads, health centre

Thursday, March 24, 2016
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The right targets for global health investment

Thursday, March 17, 2016
Excellent customer serviceu00a0needs to be at the heart of your business model if you wish to be successful. (Timothy Kisambira)
Business

Customer service is not only about the smile of employees

Monday, March 07, 2016
A group of mothers display their Mutuelle de Sante cards. The government will pay accumulated debts owed to hospitals, health centres and other stakeholders, something that will lead to better service delivery. (File)

Government to clear Mutuelle de Sante debt next month

Sunday, February 28, 2016