Customer-experience

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Search Results for "Customer-experience" (1231 articles)
A supervisor invigilates how workers perform at UFACO garment factory at Kigali Special Economic Zone. PHOTO BY Craish BAHIZI
Rwanda

Anti-Bullying Week: The impact of workplace harassment

Wednesday, November 15, 2023
Monica Musonda, a Zambian entrepreneur and CEO of Java Foods, was among the speakers at the two-day Africa Women Innovation & Entrepreneurship Forum 2023 (AWIEF), which was held in Kigali from November 9-10. Courtesy
Women

“Do not be afraid to start out”: Zambian entrepreneur Monica Musonda to young women eying the business world

Tuesday, November 14, 2023
Paul Barera, Managing Director of RTN and Deo Massawe, Acting Managing Director of BK TecHouse during the launch of the new parternership. All photos by Craish Bahizi
Technology

BK TecHouse, RTN to deploy agent services to aid school fees payment

Tuesday, November 07, 2023
Clients enjoy their lunch at Onomo Hotel in Kigali. In a competitive world of hospitality, attracting and maintaining customers is critical for long-term success. Photo by Sam Ngendahimana
Business

Hospitality business: How to win over hearts and wallets

Saturday, November 04, 2023
The “Byoroshye”, the integration seeks to enhance the process of payment for IremboGov services for both citizens and I&M Bank customers. Craish Bahizi
Featured

I&M Bank Rwanda moves to facilitate customer payments for IremboGov services

Thursday, October 26, 2023
The New Times
Featured

Esther's Aid, Radisson Blu Hotel caring through sharing food

Saturday, October 21, 2023
Olivier Lauchez, CEO and co-founder of Trace with the local headliners of Trace Festival in Kigali on Tuesday, October 17. PHOTO BY DAN GATSINZI
Music

Explainer: What you should know about Trace Awards & Festival in Rwanda

Thursday, October 19, 2023
Airtel Rwanda, Min Yuan, the Deputy Representative of United Nations Children's Fund (UNICEF) Rwanda looks how children use computers. Photo by Craish Bahizi
Featured

Airtel Rwanda, UNICEF, Education Ministry inaugurate digital learning in schools

Wednesday, October 18, 2023
The New Times
Rwanda

Rwanda leverages over $56m in Trace Awards media value

Wednesday, October 18, 2023
Mazen Mroué, Chief Technology and Information Officer at MTN Group during his presentation on October 17. He discussed the immense potential of 5G deployments in Africa. Photos by Olivier Mugwiza
Technology

Unlocking Africa's potential: 5G set to drive socioeconomic growth

Tuesday, October 17, 2023
Radisson Blu Hotel and Kigali Convention Centre celebrated Customer Service Week 2023, which commenced October 2, running up to October 6. Courtesy
Featured

FEATURED: Inside Radisson Blu, KCC Customer Service Week 2023

Monday, October 09, 2023
Cogebanque officials and clients cut a cake as bank celebrates the annual Customer Service Week with a closing event on Friday, October 6. All photos by Dan Gatsinzi
Featured

Inside Cogebanque’s customer service week: Honoring clients, teamwork

Sunday, October 08, 2023