Customer-experience

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Search Results for "Customer-experience" (1231 articles)
The new facility that located in Kacyiru, Gasabo District, will serve to enhance professionalism, service quality, and customer interactions in Rwanda’s telecom market. Courtesy
Featured

FEATURED: CanalBox opens new call centre to revamp 8600 helpline

Thursday, April 04, 2024
BK staff members pose for a group photo at the launch. The initiative aims to offer tailored products for business, agriculture, and infrastructure sectors, with continuous improvements to streamline savings and loan processes. PHOTOS BY CRAISH BAHIZI
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Bank of Kigali launches ‘Nanjye ni BK' campaign to promote inclusivity in banking

Thursday, March 28, 2024
Aerial view of I&M Bank headquarters in Nyarugenge Distict. Courtesy
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FEATURED: I&M Bank Rwanda net profits grew by 15% in 2023

Friday, March 22, 2024
Aimé Abizera is the new CEO for Rwanda. Courtesy photo
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FEATURED: Aimé Abizera appointed CEO of GVA Rwanda

Monday, March 18, 2024
CanalBox Rwanda technicians install aerial fibre optic cables in a Kigali neighbourhood fiber in the June, 2022. Millions of Canalbox customers in Rwanda and across Africa have been experiencing slow internet connectivity following major cuts of the company’s submarine cables in West Africa, the company said in a communique on Thursday, March 14. File photo
Technology

Canalbox submarine cable cuts disrupt internet access in Rwanda, Africa

Friday, March 15, 2024
Sam Tayengwa, the CEO of TransUnion Rwanda during the interview. Photos by Willy Mucyo
Finance

TransUnion Rwanda boss talks credit monitoring conducts, non-performing loans

Tuesday, March 05, 2024
Agents who completed upskilling training on enhanced citizen services.
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Irembo, Africa Management Institute train agents for enhanced citizen services

Wednesday, February 21, 2024
A bank teller serving a client at Kacyiru Umurenge Sacco in Kigali. File
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Empowering Rwandans: Bridging gaps through inclusive banking initiatives

Thursday, February 15, 2024
Officials pose for a photo at the event to announce the transition. This evolution is underscored by LOLC Group's acquisition of a substantial 90% shareholding.
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LOLC Unguka Finance PLC launches new era of financial inclusivity in Rwanda

Monday, February 12, 2024
Bank of Kigali (BK) CEO Dianne Karusisi with other delegates during the inauguration of the newly revamped branch in Musanze District on Friday, February 9. Courtesy
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FEATURED: BK unveils revamped branch in Musanze, sets new standard for customer-centric banking

Monday, February 12, 2024
Dr. Herbert Wigwe
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PRESS RELEASE: Access Holdings Plc Announces the Passing of its Group Chief Executive Officer, Dr. Herbert Wigwe, CFR

Monday, February 12, 2024
The New Times
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MTN Rwanda Earns Prestigious Awards at MTN Group Leadership Gathering in South Africa

Sunday, February 11, 2024