customer-service-week

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "customer-service-week" (525 articles)
Penicillin tablets (top row) and amoxicillin (bottom row) are among the antibiotics to which laboratory findings from RBC have reported growing germ resistance. Net photo
Health

What to know as Penicillin, Amoxicillin lose effectiveness in Rwanda

Wednesday, November 26, 2025
President Paul Kagame addresses the 18th Unity Club Forum at Intare Conference Arena on Saturday, November 8. Photo by Dan Gatsinzi

The fight in the nation

Thursday, November 13, 2025
Some experts pose for a photo after their presentations on a theme 'AI Enabled Telco Charting the Course from Telco to Techco” at Mobile World Congress in Kigali on October 23. From fast to smart — and now, to self-thinking. The telco-to-techco shift is rewriting what machines can be,” experts said at MWC Kigali 2025. Photo by Dan Gatsinzi
Technology

How manufacturers are shaping the next phase of telecom

Tuesday, October 28, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
Eric Rutabana, Equity Bank Rwanda’s Commercial Director, and Nenad Predrevac, Managing Director of Toyota Rwanda Ltd sign the agreement in Kigali on Monday, October 20. All photos by Craish BAHIZI
Featured

Equity Bank, Toyota Rwanda team up to ease vehicle ownership

Tuesday, October 21, 2025
Officers demonstrate firefighting techniques during a drill aimed at practicing proper evacuation procedures and improving response coordination. Courtesy
Featured

I&M Bank conducts annual fire drill to strengthen workplace safety

Saturday, October 18, 2025
Each car is assembled by two technicians, an operator, and a verifier. They follow a detailed SOS procedure from Volkswagen that guides every step.
Featured

Inside Rwanda’s growing car industry: Volkswagen’s local assembly plant

Friday, October 17, 2025
BPR Bank Rwanda Managing Director Patience Mutesi (c) interacts with customers and officials during the celebration of Customer Excellence Week. Courtesy.
Featured

Press release: BPR Bank celebrates Customer Excellence Week under theme “Mission Possible”

Tuesday, October 14, 2025
I&M Bank Rwanda officials and staff pose for a group photo.
Featured

I&M Bank Rwanda concludes Customer Service Week with week-long engagement, community impact

Monday, October 13, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
Anita Umuhire, the Chief Financial Officer of Bank of Kigali, cuts a cake with BK customers during the Customer Service Week celebration at the headquarters on Friday, October 10. All photos by Craish Bahizi
Featured

Customer Service Week: Bank of Kigali reaffirms commitment to customer-centric banking

Saturday, October 11, 2025
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025